Recover Zoom recording - computer died before meeting ended | Community
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New Member
April 8, 2026
Question

Recover Zoom recording - computer died before meeting ended

  • April 8, 2026
  • 1 reply
  • 7 views

Hello,

I was recording a meeting to the cloud and my computer battery died and shut down before the meeting ended. I was the meeting host. I cannot find the recording anywhere-- on the cloud or on my local computer. Anyone have this happen before or have an idea of how to recover or find the recoding? I thought that if it was recording to the cloud it would still be saved somewhere even if my computer died.

1 reply

Explorer
April 8, 2026

Hey! 👋 This can happen sometimes if the host disconnects abruptly, the cloud recording may not process properly. Try checking the recordings section after some time, as it can take a while to appear. If it’s still missing, reaching out to support is your best bet to see if it can be recovered.

SylviaCAuthor
New Member
April 9, 2026

Thanks so much! Do you know how long it can take for a recording to appear in the cloud? It has been 24 hours, but maybe it takes longer than that sometimes?

I’ve reached out to support but unfortunately since I don’t have Premier account I can only interact with AI, not human support. If you have ways to get human support that you know of (without a Premier account), would appreciate knowing that too!