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Please can someone help me? I am trying to add virtual backgrounds to zoom yet it is saying that the admin has not allowed this... I am the admin and the owner of my zoom account. I need to be able to use specific backgrounds for my call tomorrow but I cannot add any new ones.  I can't find an email for Zoom or someone to talk to to help me.

I am new to ProZoom and need to upload a ppt and record. Is this possible and can someone tell me where to go to upload pls?

I am looking to merge/dock the Q&A window and the chat window at the same time. Despite our best intentions to have attandees post their questions in the Q&A window, they often post them in the chat instead. I'd like to dock both on the side so I can view both without anything covering up the shared screen or the presenter's video.

Hi everyone!I want to customize a "Registration has ended" message for audience members attempting to register for our event after the registration window has closed. Any suggestions? And does anyone know what the default message/display is?Thanks!

Hey everyone,Sometimes I got a black screen on my laptop during share screen but it only started two weeks ago, I also downloaded the new zoom version 5.9.3 back then and today I downloaded the newer version 5.9.6 3799.While the screen is black I can close the share screen option after pressing the Windows button and then clicking fast on stop sharing but I still got some weird jittering images on the screen and then only restart of the computer helps.I am using a new computer of ASUS - Windows 10 with Intel iris Xe Graphic card and Intel i7 CPU./Thanks for your help🙏

Hello there, Is Zoom down today? Do you know when it will be up and running again?

Hi!I host a weekly travel related events through Meetup.com where all the attendees connect via Zoom.  It's worked very smoothly for years.  But last night something very strange happened.  As attendees tried to connect either via the link on the Meetup event page or with the link I sent out a few hours earlier, they were told that the "Event had passed".  Some were able to connect using different divices, but it was very strange.  I double checked the times and time zones on both Zoom and Meet-up and everything was correct.  Was there some kind of glitch?  

We have a business account, it covers 10 accounts for our institution. It has recently expired and we are still in the process of renewing with the authorized vendor since we have to go through the procurement process since our institution is a state university in the Philippines. My question is, if we unbind one of the account from the admin account, and upgrade it to single user Pro temporarily, will we have access to the cloud recordings? as we badly need to have access to some of the recordings.

I want minimum security & always use my Personal Meeting Room.  How do I avoid having participants being sent to a Waiting Room?

Hi y'all,I have a Zoom Workplace account (paid) + a Zoom Events account (paid).  I signed up specifically to use the Simulive but in the Hub I am told I need a "Advanced Video CMS license" in order to upload a video.  I've been trying for 2 weeks to purchase or even get pricing but Zoom sales has been absolutely awful (bounced from person to person, can't even get simple pricing yet.  Does anyone know how I could get this working quickly, my webinar is tomorrow 😞 Greg

 I’m a frequent user of Zoom’s mobile app for hosting and joining meetings while on the go, and I’d like to suggest adding full breakout‑room management capabilities—specifically, the ability to create, assign, rename, and manage breakout rooms directly from the mobile client.Current LimitationAt present, the Zoom mobile app allows participants to join breakout rooms but does not permit hosts or co‑hosts to create or adjust them during a live session . This requires hosts to switch to a desktop or web client whenever they need to split attendees into smaller groups.Concrete Reasons for Mobile ManagementMobile‑First Workflows: Many professionals rely exclusively on smartphones or tablets—especially when traveling, in the f

Hi! My computer freezes whenever I share my screen on Zoom, making my tutoring sessions difficult. I bought a new Surface laptop, 5G T Mobile internet with really high speeds, and I redownloaded Zoom but still have this problem. I will do anything to fix this but can't figure out what to do. Any ideas as to what the problem is and how to fix it? It has to be Zoom at this point. I could run five sessions with my new internet, and my computer can handle a lot!

I just recorded a test meeting and saved it in the cloud.Can someone please tell me where I access the cloud?It's not obvious as when I record to my laptop, a separate window opens showing the recordings.Thanks,David

I got an email with the following link and in the past my links contained a Zoom url i think.  This time the email seems like a scam here is the link that I got does this seem like a real meeting? https://www.novamtech.site/live-meeting

I know how to create the breakout rooms, but when I have more than one breakout room session in one meeting it always throws the same people back together in the second breakout room session. Is there a way to have it anonymously assign the people in the room independent of each session? 

I abhor automatic gesture reactions in Zoom so I've disabled them.  Recently, Zoom started popping up desktop notifications every time I start a new meeting - not traditional desktop notifications but one that hangs off the camera icon in the MacOS taskbar (Sequoia 15.2).  This is horrible. How do I make it stop?  Grr, I would upload an image but this forum isn't letting me. The notification reads: Turn On Reactions"zoom.us" has turned off Reaction effects. Click <camera icon> and select Reactions to add more impact to your gestures.

We have an app on the Zoom marketplace. We're trying to add the www.youtube-nocookie.com domain in the allow list for privacy reasons (see https://support.google.com/youtube/answer/171780?hl=en#zippy=%2Cturn-on-privacy-enhanced-mode).However, when trying to add this domain, we get the following error (see screenshot): > Domain violates Zoom App Marketplace domain policy. Reason: Domain uses invalid SSL certificate. Do you know why that happens and how to fix this? Here's an example link:

Good afternoon!We have MDM server (Intune) which is used for deploying Windows machines. When machine is registered to Zoom Rooms we also want to have ability to upgrade it remotely via Zoom portal When Zoom Rooms app is deployed to PC, I link it to room using activation code and initiate upgrade via Zoom portal. In 30-60 minutes it doesn't arrive to PC. However if app was installed locally and linked to Zoom Rooms, it start to update in 5-10 minutes. Deployed via Intune with next setup: "msiexec /i "zoomrooms-6.3.0.5145-x64.msi" /quiet Silent=true AcceptGDPR=true SystemOption=510" as Win32 app

I used to be able to copy and paste from word document file, but for the last several months.  But, for some reason, the zoom in chat will not copy and paste.  

The section for Recurrent meetings dissapeared and now I cannot get into them but from Zoom Web, which is very uncomfortable. This happened since the last actualization and is very anoying. I want the recurrent meetings section back because I am paying for a service and I couldn't taking it comfortably as I used to.

I've tried to contact Zoom about this, but it's been a week and they aren't answering back.  We have our schools switched to Google Meet for now due to a warning sent out by Michigan State Police Cyber Command Center regarding security concerns involving Zoom. We have not heard any updates from MSP, and we have not heard anything from Zoom. Our users would like to get back to using their Zoom accounts for their meetings, but due to the sensitive nature of their communications, we are being very cautious. Anyone here have any updates regarding this Michigan Cyber Command Center warning about Zoom meetings? They have not released an update either.  Email Message From Michigan State Police:  From: Michigan Cyber Command Center (MC3)  Date: Fri, Mar 14, 2025, 11:23 AM Subject: TLP:CLEAR - MC3 Cyber Situational Awareness

How can I record at 1920x1080 pixels, instead of 1280x720?

I had a recurring meeting running and today noticed that all of the previous meetings are "gone" and none of the upcoming meetings are there anymore. No participants exist! And the registration page is gone! What's up zoom? 

I recently did a FREE zoom meeting that ran out of time and we got bumped off. How can I access the recording?

Users can’t join a scheduled meeting, or they get a "Meeting not found" error.