Invites to External Roles not being received | Community
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VegaBlastcom
Newcomer
Newcomer
June 2, 2023
Question

Invites to External Roles not being received

  • June 2, 2023
  • 1 reply
  • 2 views

Under User Management > Roles > Role Members > Click 3 dots at top right > Invite external users to this role

I invited 3 emails - all same person - only 1 of those emails received the invitation - the email they least wish to use because it is their company email and not their personal email address. All 3 are gmail accounts. 

I even added my personal additional gmail and never received the invite either. I have no idea how to correct this. 

    1 reply

    Newcomer
    June 26, 2025

    I'm having the same problem. HELP!!