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This is a Zoom Events problem. Yesterday I tried to upload a file with 79 Sessions in it to the Event Content -> Sessions area. I immediately received the error: ! An error was encountered when processing your request  Now whenever I go to the Sessions area I continue to get this error message along with a spinning cursor. I see no Sessions and there is not even a button to add Sessions manually. It's been over 8 hours. I've tried logging out and logging back into Zoom. I tried clearing browser cache. I tried a different browser. No help. Has anyone else experienced this and how did they resolve it? I have a ticket open with Zoom but have had no response yet. I'm in dire straits as my event will start in less than a week and I have over 100 paid registrants. 

I'm trying to download zoom meetings on my iMac desktop. My operating system is High Sierra 10.13.6. It says zoom requires 10.14 or higher. Is there an old download that zoom can send me? I need to use zoom for my assignments. Thank you. D

Hello When I launch a meeting in my personal meeting room, I have to manually start the AI Companion, but that's not necessary when I create a new meeting.   Recently, I've been receiving a pop-up asking if I want to start the AI Companion, which serves as a helpful reminder to begin or agree to use the companion. Unfortunately, I accidentally selected the option to stop seeing that pop-up message, and now I'm no longer receiving the reminders. I’ve checked the settings but can't find a way to turn the pop-up back on.   I would appreciate any guidance on how I can restore the pop-ups. 

I go to a few meetings that are held on a regular basis and the meeting ID and passwords are always the same along with the day and time. So, what I would love to be able to do is save all the meeting information and then when I am ready to log onto them I have all the information saved in like a phone book and just click on JOIN next to the one I want and connect to the meeting!  How can I do that? If ZOOM does not currently do that, I was havijg trouble finding the feature request section if some colus SHOW ME where it is I would be grateful! Thanks!-Steven

Where is the setup location for music on hold for Parked calls.  Found all the spots to set m

I am trying to find the so called Contact Center Management , can someone please tell me where it is? Thank you!

I frequently use the remote control feature. Today the student could manipulate the shared screen but I could not see what she was doing. She was also unable to type. Any reason or way to fix it so that I can see what she is manipulating. I have used this feature many times in the past without issue.  Help?

I use Zoom (via a link) in Safari 18.3.1 on macOS 15.3.2, but always encounter issues:The connection is always unstable.The video freezes, and the audio lags and stutters.When I try to share my screen, Zoom shows the Zoom tab instead of the tab that I have selected (if I have selected to share a window) or the entire screen (if I have selected to share the entire screen).Notes:These issues are unique to Zoom and do not affect Meet or Teams.Turning off wifi and switching to a phone hotspot helps somewhat, making me wonder if Zoom somehow changes the settings based on the connection. But again, I have no issues with Meet or Teams on wifi, so the issues are unique to Zoom.Any help would be greatly appreciated.

I'm trying to use the Shared Polls feature announced in Zoom meetings version 6.3.  While I see the share to option, and the Sharing interface comes up, I cannot find any users to share to!  I tried both email address and display names of known active users in my account.  Adding a user to my personal contacts did not make a difference.

Hi all, I have always been able to give remote control to another person but now the button has disappeared. I have checked my settings, uninstalled and reinstalled the app but its simply not there? I can see this has been a problem for a lot of people but has anyone solved it?  Thanks in advance of any help - needed desperately in a few hours!  Su 

Hi, I'm looking for a way to remove the extra bit that zoom has automatically tacked onto the auto receptionist that says press 0 to talk to the operator. Even when I set 0 to a different function it still says that. For example, if I set 0 to leave a voice message it instructs the caller to press 0 to leave a voice message, but then it also follows that up by instructing the caller to press 0 to talk to an operator. I see other posts on here telling people how to set an operator, but that's not what I want to do. I just want to remove this instruction. Thanks

I attempted to join a previously scheduled meeting where notice was posted the meeting was canceled.After entering the meeting number and passcode the following statement appeared on the screen:"Host has joined. We've let them know you're here"I waited about 30 minutes and was not accepted to the meeting.I interpret this to mean there was a meeting in progress, or at least the host had opened the meeting for participants.Is that true?  Or is the "Host has joined" statement a boiler plate response and nobody is really on the other end?

Is there a way in a Zoom meeting for the admin to set it so that participants can only see the speakers and not one another? I realize that each participant can set the view as they wish. My question is whether the administrator can choose "speakers only" for the whole group. Much as in a webinar.

Currently, resolved comments are page-wide, but I would like to see an option in the record view of a data table to view resolved comments specific to that record. Can someone from the Zoom team chime in and let me know if this feature is in the works or I'd be happy to discuss if additional information is needed. Zoom Docs has the potential to be one of Zoom's best products imo and I see that new features are quickly being implemented which I appreciate.

If I create a new whiteboard during a meeting, we can both use it without a problem for that meeting. The next day the whiteboard still shows normal status with no View-Only tag.A week later, when we meet again, the whiteboard has a View-Only tag added to it automatically without me even logging into zoom or doing anything in between that time. This happens every week when I meet with my teacher. It can not be removed, you can not choose Collaborating when opening the board because it thinks I am not the owner of my own board. You can not touch (iPad) or click (PC) on the View-Only displayed at the top to change it in any way. You must copy the board and create a new one, which will again become View-Only automatically after a week's time before the next meeting. How in the world do you remove this tag or prevent it from ever being applied to your board in the first place and how do you allow yourself

I have zoom workplace client installed on my laptop. When i share screen, black window boxes were seen on the shared screen. I then chose "secure share with windows filtering option in Advanced settings of screen share. The black boxes disappeared but when Im annotating on my shared screen, the participants are not able to see. This happens only when i have chose secure share with windows filtering option and not with any other option. This was never the issue with my old laptop. But ever since i installed zoom on my new laptop, I am facing this issue.Please help me sort this out

Здравствуйте, помогите, пожалуйста. У меня не работает видео. Камера исправна, она включена, но при конференции просто черный экран горит.

I have a work Zoom account managed by my org and a personal account that I manage. I want to integrate with Google as an Add on so i can set up my personal meetings directly, but Google keeps defaulting to my work account. I've tried uninstalling the app on the google side, deleted the google integration from my work account on the zoom side but nothing I do is having any effect. Can anyone advise. I'm new to Zoom too, more familiar with Google Meet but wanted to just use one provider for meetings. 

Is there a way to delay sending the invite to participants until a certain date and time? I want to create multiple invites for zoom mtgs for the following week. I want them to receive the invite the morning of the meeting so it does not get buried in their inbox. Is this possible within Zoom or do I have to copy the invite to an external email provider such as gmail or outlook to achieve this?  Thank you

Hi. this is very recent. When I share a video, I can't share the sound with other people if I have my headphones connected to the computer. I've tried many changed on zoom, but I can't fix it. Or do I have to change something on the computer? help, please. Thanks

How can I create a survey after any regular Zoom meetings. Idea is to create some customized Survey and that will be asked to people while leaving the Zoom meeting, or at the end of the meeting. (I don't want to make that as a webinar)

Hello Zoom Community,I'm experiencing two challenges with Zoom Docs that I hope someone can help with:Tagging External Collaborators: I've invited someone outside my organization to collaborate on a document, but I'm unable to tag them in comments. The tagging feature works perfectly with my internal team members, but not with this external collaborator. Is there a specific setting I need to adjust to enable tagging external users?Nested Folders Structure: I'm wondering if there's a way to create a hierarchical folder structure in Zoom Docs. Specifically, can I create subfolders within existing folders (second-level folders)? If this feature exists, could someone explain how to set it up?

Hello, I have a meeting with over 700 registrants.I'd like to resend the confirmation email to all of them, but unfortunately under Meeting/Registrations I can resend the email just to the people 1 page at the time.I have 50 pages of registrants, and I should do the process manually 50 times 😕😕 Is there another way to resend the confirmation email to everyone?

Salut , je cherche à lire un enregistrement dont j'ai le lien et code secret . Cependant impossible de lire , message : "vous ne pouvez pas voir cet enregistrement . PAs de permission." est ce que qqn pourrait  m'expliquer ? La personne m'a envoyé différents liens pour pouvoir lire cette vidéo , toujours la même réponse à toutes les tentatives . des idées ?  par avance merci C. 

In the calendar download is there a way to change who it says hosted by or change any of the text?