Zoom states panelist email is invalid

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I am trying to add a panelist to a webinar and their email ends in .us. Zoom won't let me add them - it gives me a message that the email is not valid, except it is. The panelist does not want me to send it to their personal email. What can I do to add this panelist with their work email?

Ray_Harwood

Community Super Champion | Customer

Hey, @CKS.

I sent it a private message.

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M

MLB78

Newcomer

@Ray_Harwood , I am having this same issue. Can you please message me as well. I'm not able to invite any panelists and the email addresses are all confirmed and valid.

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Ray_Harwood

Community Super Champion | Customer

Welcome to the Zoom Community, @MLB78.

Would you mind please starting a new thread, and include all of the following information:

What are you using: Zoom Events, Zoom Sessions, plain old Webinars
Where are you attempting to invite panelists? A screen shot would be great, with a bogus/anonymous entry that shows the error you get, if any.
Any other details that can help me troubleshoot your specific situation.

Inviting Panelists to stand-alone Webinars works if you follow this:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066116

In Zoom Events and Session, you do not specifically invite "panelists", you invite people on the Session Speakers panel: