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When a user calls another user, all we see if company name or on computer we will see the CEOs name because she has Main number in her contact information.  Where would we go to set this up properly?  Or is this just what they have?

I have tried to book multiple meetings to set up my IVR phone I have one of three numbers set up and I need to do the other two. I have submitted tickets but don't know how to get back to them to respond to them and after waiting on chat for over half an hour they send me to a link that does nothing so they can end the chat with me. If I thought I was going to have to work with them long term I would cancel my subscription but hopefully once set up and it s a set and forget. I need help to finish this off happy to pay hourly rate please help me if you know what your doing with IVR phone set up?

The goal is to have a phone number that goes directly to an individual phone with no menu or intermediate step by the caller.  Outgoing calls work fine but incoming calls do not come in.  There is no notification of an incoming call, nothing in the Zoom call logs and the dialing phone shows "Unable to connect".  Currently have the number set up with what I think should redirect straight to another line.   Line A is configured to use the Main Auto Receptionist and Line B is set to take the calls (Business Hours: 24/7, Greeting Prompt: Disabled, Route to User: "Line B" - Ext 800). This post outlines a lot of what I did (https://community.zoom.com/t5/Zoom-Phone-System/Removing-Extension-from-my-Zoom-Phone-Number/m-p/52958) but the options are a bit different now so I'm probably missing something. 

I have a dual monitor setup with one screen rotated 90 degrees into portrait mode. When I share a screen from Zoom, using the PipeWire mode and xdg-portal-desktop-wlr (I'm on linux with the sway display manager), then the shared view is rotated (or unrotated, I guess, depending on perspective). Basically the shared view is incorrect and shows a rotated view. PipeWire broadcasts buffer information about transformations since this PR: https://gitlab.freedesktop.org/pipewire/pipewire/-/merge_requests/1423. So the Zoom app should be able to handle this. OBS-studio, for instance, handles this gracefully and provides the correct screen shared view when used with PipeWire. Here's a link to how grim, a screenshot tool, handles this transformation information:

Hi everyone, i wanted to clarify if the time zone for London will automatically change from GMT to BST end of March in Zoom? I have meetings scheduled in April and do i need to manually adjust the timings an hour earlier to match BST? Thanks your prompt reply is appreciated!

someone knows how I can know who was the first to raise their hand, who was the second and so on consecutively. Try to understand it but always the people who already have their hands raised move almost randomly

I’m using an iPad Pro for my zoom meeting but The sound of the video or audio on the website is very low when I do shared screen. The participate in the zoom can hear it clearly but I can’t. How can I fix it ? 

Hey Everyone! We want to know if there are ways to track if our managers are listening to call recordings made by juniors. The managers should be auditing the calls for quality and our Compliance team monitors the managers to ensure they are doing their checks.  I checked the admin activity logs but cannot see if people are playing the recordings in the Zoom Phone logs sections. We don't want our managers to be able to download /delete the recordings; I know if they download the recordings we can create a trail but we would like to not consider this as a solution.  If anyone has a solution let me know. Or is this something we would need Zoom Contact Center for....

Hi Zoom, Disabling cloud recording downloads at the account level will reflect all users? Thanks,Moorthy S

Id like to keep the zoom gallery visible at all times.  The gallery disappears when i share a PPT presentation.  I can move the gallery to a 2nd laptop but the laptop gallery will not allow in person attendees to see virtual zoom attendees. We are using the POLYMER super screen and I'd like the fixed gallery to be shown across the bottom of the screen. Thanks.

I help run a Zoom support group for people with an autoimmune disease. The Zoom account was set up by a national organization and is one of several groups. Other facilitators for this group have access to registration and attendance lists via a menu on the left side of the screen that shows up either on the home or meetings page (I forget which). No such menu shows up on my screen, and the national organization IT says it's a Zoom issue. I have the latest version of Zoom. What do I do to get what is I guess an administrative menu?

Hi I'm using Outlook and Zoom is integrated with it (meaning that Zoom meeting is added automatically when creating a new meeting).Zoom App doesn't get updated when changing or deleting meetings.when I edit a meeting (changing the time or day), Zoom adds a new URL making the old one irrelevant.in the Zoom App, it appears as 2 meetings (original and new).when I delete a meeting it still appears in the Zoom App. how do I solve it?  

HiOur webinar setting is set up to create an campaign and Add registrants as Campaign Members and create a lead, but this is not working as expected and we cant find the issue. Campaign is createdZoom webinar is createdzoom webinar registrants is created Do any of you have experience the same issue?

Lately my Zoom has been working very poorly. All meeting attendees, including myself sometimes, appear as purple screens. When the video finally loads, the screen pauses every 5 seconds. When I try to change the layout, my entire screen freezes. What's even worse is that as soon as I try sharing my screen, my entire screen freezes and the whole device shuts down. This is terrible especially when this happens during important client meetings. This has happened so many times in the past 2-3 weeks ever since I updated my iOS and the Zoom version. The audio works perfectly fine, but it's as if the video is so heavy even though I still have so much space in this fairly new device.  My Macbook Air (2022) was purchased in late 2023 and the iOS version is Sequoia 15.3.2. I am using Zoom 6.4.3 version. I still have 166 GB of space available on this device. My wifi is fast, G**gle Meets and Facetime works like normal. It's really just the Zoom applic

bonjour, comment faire pour réduire la taille du texte des étiquettes de nom lors des webinaires. et faire en sorte que l'étiquette ne s'affiche pas en permanence? merci 

got a meeting invite with an id and a link. the link was app.uso7zoom.us but when i click it took me to a site that looked similar to the zoom launch meeting landing page. i hit join meeting but nothing happens.the host that sent the link asks me to turn on my VPN because he is in Argentina and i Africa but it still doesn't work instead it starts download the file at the top of the image shared. but i stopped it as soon as my pc flagged it as virus. the meeting id also didn't work. is this a scam??

I would like to be able to unmute a blind dial-in participant who has much trouble unmuting herself. I am able to unmute each of the other participants because they are using the Zoom app and have given the host permission to unmute them. Is there a way for the dial-in participant to give the host permission to unmute them? If not, is there any chance Zoom may add this functionality at some point? TIA

 Hello All, I'm seeking support on Zoom technical issue which i faced yesterday during hosting a meeting where I was sharing my screen (sharing videos and audios), accepting participants from waiting room etc. The problem which I faced was that the zoom was narrating everything like when a person is joining the meeting or when person is leaving, when i was making someone co-host, or when I started sharing my screen. Please help me to figure it out because tomorrow again i have to do the same.Also, let me know if it is a global issue from the main account or was a problem with my zoom account or system(mac). Thanks!    

Hello everybodyI can't share my screen anymore during a meeting. When I press the button "share" and then "screen", instead of sharing, the meeting is recorded. Can anyone please help? Thank you very much!

Hello Zoom Community, We are in the process of submitting our Zoom App for review and would appreciate some clarification regarding a couple of points: If our app is approved for production, does this mean it will be available to all Zoom users, or is there an option to keep it private for specific users or accounts? We need the Client ID and Client Secret for the Zoom Client SDK to integrate with our platform. Can anyone provide guidance on how to obtain these credentials?  Any assistance or insights you can share would be greatly appreciated. Thank you!

Hello,I can't find this exact issue here yet.I am a delegate for a user and when creating new zoom meetings for that user it creates duplicate meetings with the same ID.  This can only be viewed by logging in on the web app and viewing the users meetings.  It creates only one meeting on the calendar. Both meetings seem to be functioning properly as the same meeting - meaning, when the zoom link is clicked from the invite, it starts as usual for all attendees, it showed that both meetings are currently in process (little red camera next to zoom link on web app).When I delete one, both are deleted.  Very odd, I guess it's not hurting anything as it seems to be functioning fine, but it is just filling up pages of double meetings on the web app.I have re-synced, re-added the account, done all the things to try to get my account to sync correctly with the users account.Help!

screen control option not available for chrome os zoom app. anyone plz help

I have this problem where when I join a Zoom meeting, the client kicks me out as soon as I'm in. This happens whether a host invites me in (restricted access) or a non-restricted access meeting. This happens on only a singular device, Windows 10, desktop pc. It is not limited to the signed-in account. I have uninstalled and re-installed the Zoom software 3 times and that has not changed the problem on this one device. This problem has persisted for over a month, wherein this post is heavily linked to it.https://community.zoom.com/t5/Zoom-Meetings/Zoom-client-crashes-on-starting-or-joining-a-meeting/m-p/224340/highlight/true#M122354I noticed that someone else had commented on that post (2025-03-02) the exact same day the issue started happening to me, which leads me to believ

Need to know how to hide individual profiles.Only option we see is to turn off all profiles. 

Several months ago, I attached the live streaming keys/URL no problem & I was able to start a Zoom & have the live stream stream into a Facebook group page. For the last few days, I have had nothing but problems with the Zoom app, "Live Streaming." It has 2 going at once, it says it's live streaming & it's not, Facebook doesn't see it as connected & when I select custom stream it gives me a Zoom page error saying I'm just not able to. What in the world is going on? The last 2 nights I had to delete the app & reload it in & then I could stream to Facebook. Today was Day 1 of my official challenge & no such luck. Errors all over the place! Embarrassing & had to use my phone for a serious live presentation, which was not seemless at all as I could not share my screen from my phone. PLEASE! I have a PAID account! How do I NOT have access to speak to someone on the phone!? I am so PISSED right now, I need some answers.