Issue with Common Area Search Bar Function | Community
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Newcomer
July 25, 2025
Question

Issue with Common Area Search Bar Function

  • July 25, 2025
  • 1 reply
  • 1 view

This is more of a suggestion for the development team with an issue regarding the search bar functionality, specifically tested under the Common Areas navigation page. 

 

Currently, it appears that the search bar only returns results where the queried term appears at the beginning of a string. For example, if I search for the term “page,” to pull up extension that are named "page", the system will only return devices with names that start with page. It will not return results such as “Warehouse Page,” even though the word “page” is clearly present within the name. This behavior significantly limits the usefulness of the search function, especially for organizations like ours with naming conventions that may include keywords in the middle or end of names.

 

Suggestion:
The development team needs to fix the code to return results that contain the search term, not just those that start with it). Would make searching for extensions much easier. I have not tried this with other search bars under any other categories like users. 

    1 reply

    Community Super Champion | Partner
    July 25, 2025

    hi @networker409 

     

    i completely agree with you.  all searches are much better supporting 'like' and associated operators such as starts with and contains and are case insensitive.

     

    i suggest you contact your Zoom account team, Zoom CSM and or Zoom partner to discuss.

     

    i do not know what database Zoom uses.  in sql, the 'like' operator supports contains.

     

    thanks,  eliot