Products

Some requests for Visitor Management PlatformOptions for guests to check out on the Kiosk and not just Reception & Guest Services manually checking them out.More options for check in flow. Right now we are limited to 1 flow which is timely with some visitors and requires them to answer questions that shouldn’t pertain to them such as LO and ECP appointments. It asks them for their organization and they don’t know what to put and while we tell them to enter “student”  there may be instances someone is not at the front desk as they check in to assist them.Ideally the best solution would be for when they are checking in to indicate what kind of visitor they are and have the flow go from thereBigger/Better font and customization for badges.Bigger font on iPad application.

I teach classes using Zoom. I would like to provide recordings to participants that include only my speaking and screen sharing. I understand that I can choose to record only the active speaker, but this does not quite meet my needs because I have question and answer times when a participant will be the active speaker. Is there any way to record only myself as the host? I use the Pro version on Windows. Thank you! 

Dear Team,I am getting no help in resolveing the issue mentions in the subject heading. I have been making endless enquiries without success.As a paying member using Zoom professionally, I would expect better so kindly help me fix this or fix it from your end. Thank you. Kind regards,Roddy

Before I start the meeting, my mic works. And when I start the meeting, my microphone works but not well. After waiting other people coming into zoom meeting, I start to speak, but my mic is dead (I surely unmute my mic, and choose the right mic), I have to struggle for 1 or 2 mins by speaking repeat and after other people hear my voice, I have to start the real conversation.But during the meeting, if someone ask me a question, I reply her immediately, but they couldn't hear my voice at the beginning (like very low voice)I use zoom for 3 years, I haven't faced this kind of issue.I uninstall the zoom app and download a new version. But it is still not working.(I have tried the troubleshoot guideline)

In my Zoom meetings, my camera always shows a black screen and does not display my video.I’m using Windows 10 and have tried the following solutions:First, I confirmed that my camera is functioning properly:a. When I use Google Meet, the camera works fine.b. I checked the Settings > Privacy section and confirmed that Zoom has permission to use the camera, but it still doesn't work.I tried uninstalling and reinstalling Zoom, but the camera still shows a black screen.Could you please help me find a solution? Thank you.

It is constantly in the top right of the window and covering the drop down window - no "x" or close to get rid of it. Makes it impossible to use zoom.  Help appreciated.

Subject: Zoom Phone Setup – Verification Screen Frozen & Local Dialing Misrouting (AU/NZ Metered Plan)Message:Hi Zoom Support,I'm configuring Zoom Phone under an AU/NZ metered plan and have encountered several setup issues that are preventing basic functionality:Phone Number Verification LockI assigned the internal Zoom Phone number provided by the system.Upon doing so, I was prompted to verify the number — a code was sent via SMS or voice call.However, the verification screen froze and blocked access to the Zoom desktop app, preventing me from checking whether the code was received.I canceled the verification box to regain control of the app, but now I'm unable to enter the original code or trigger a resend.There’s no indication of where the code might have arrived — my number may not support SMS yet, and I haven’t received a verification cal

Our Contact Center team is wondering if we can make entering notes required for certain disposition codes.  One example would be that we have a disposition code that says call was transferred to the Executive Director.  The CC Manager would like to require a reason given for transferring calls to the Executive Director.  The manager has also asked if those notes could be included in one of the reports that they run as currently they do not see notes in any of the reports.

Minha aluna não conseguiu acessar minha aula no zoom ....a internet está ótima, e a versão está atualizada. Versão do Zoom ... 6.5.3..31278. A parecer o código de erro 104103.

Hi,I’m experiencing a recurring issue while streaming a Zoom Meeting live to YouTube using the "Live on YouTube" feature. Problem:The video randomly flickers or flashes on and off (turns black for a few seconds and returns). This interrupts the live session and negatively impacts viewer experience. Details:Platform used: Zoom → Live on YouTubeZoom version: 6.4.6Device & OS: Windows 11 Dell G3 laptopInternet Speed: 500 Mbps Steps tried:Checked and confirmed stable internetRestarted system and Zoom before liveClosed all background appsRepeated issue on different sessions Is there any known compatibility issue between Zoom and YouTube Live, or recommended settings to avoid this flickering? Please advise any solutions.Thank you!

Hi folks,I'm looking at this article and I still have a couple of questions on Zoom simulive webinars.1. Can we run multiple at once from the same Zoom account? We have 'normal' webinars running at the same time. Is it possible to have multiple simulive or live webinars at once?2. Is it possible to run one without any chat support? Or to have a way where we are notified internally if there's a question in the chat (Like in eWebinar)Thanks,Cliona

Hi all,  we recently implemented Zoom for Salesforce Lightning and we are spending time with our dispatchers and received some feedback. Any help is appreciated.  1. What is the best way to link notes from a call to a case? 2. What is the best way to record a call against the case feed?3. Dispatchers have access to various phones numbers. They are able to switch the number to make calls, however, when they want to SMS from different numbers they are unable to switch the FROM phone number  Thank you!

I have already turned on interpretation in settings but still, when I create a conference, the Interpretation option is not there! Can someone help me figure out why my account doesn't have the interpretation option even after I have enabled it?

Does anyone have advice for the best practices for using the Zoom Meeting (not webinar) Usage Reports as a meeting sign-in for a large meeting (hundreds of people)? Registered Zoom users who are logged into Zoom will show the correct name, email address, etc., but what about participants who call in or who do not have a Zoom account? I am worried their screen name during the meeting will not reflect their actual name, and I think I understand from research that the Usage Report does not reflect names changed during a meeting. Any information and advice is welcome!

If you use the desktop client for Zoom to share music, you probably know about the “Original Sound” option to disable echo cancellation, noise suppression, and other music-killing audio processing.  You may also have realized this option is not available on the web client - so, no luck on Chromebook. It turns out it is possible to get this functionality using a free Chrome extension that I developed.  See: https://chrome.google.com/webstore/detail/original-sound/ffhniinhbjmjakiabdojmfehdhnbcmdhI developed this for my own use but am pleased to share it with all.  Feedback welcome!

Just today when people were schedule meetings with me via my Calendly link I got the error message from Calendly that Zoom was not connected.I chatted with the help bot; however, was not able to complete the instructions to reauthorize the integration as there was no setting option in the upper right corner after I clicked on scheduler so I was stuck.  I have also reached out the Calendly as I am not certain which side of the equation the issue resides.

After the recent update, it’s become very difficult to manage chat messages during my Zoom sessions. Earlier, I could easily see all private messages sent by participants to the host in one place. Now, I need to select each participant to view their message, which is not practical when handling large groups. i saw a reply to another participant with the same problem with a suggested solution. but i cannot find the setting referenced in the suggested solution. and i see that a lot of other people have the same problem and cannot see this setting. is this a setting i have to get my school administrators to change?  this is ridiculous. just change it back.  this was a mess in an online test today.  i have an hour before my next test. sending an email is not going to solve this problem fast enough. you have not even approved and posted my questions here yet.  we should go back to Blackboard Collabo

How can people in a group now send you private chat messages so you can see them all at once? The new design shows a "main chat" icon, but that's not private. If I want to see what a bunch of people are sending me, now I have to open each of their icons. This doesn't work. 

Hello, We have been using this new Zoom for Lightning package, however, the moment I do a sandbox refresh in the lower environments, the package breaks and becomes unusable post-refresh. Anybody know a fix or anything?

The shortcut for Clips clashes with the Adobe programmes. How can I turn it off? I didn't set it up but it must be on automatically. I asked the useless Chat Bot but the replies made no sense and I just got an error code. Some human assistance would be very welcome! 

Bonjour la communauté Zoom ! 🧭🔍Je suis PHILIPPE (alias vestcor59), humble explorateur du monde numérique 😊Je viens tout juste de débarquer sur cette plateforme, armé de curiosité et d’envie de découvrir les trésors cachés de Zoom.Je ne l’utilise pas dans un cadre professionnel, juste pour le plaisir d’apprendre et comprendre.Alors je me tourne vers vous :🔸 Quelles sont vos astuces préférées sur Zoom ?🔸 Des fonctions méconnues ou surprenantes que vous aimez ?🔸 Des trucs funs ou pratiques à tester pour s’amuser un peu ?Merci à ceux qui prendront le temps de partager un petit bout de leur savoir.Au plaisir de vous lire et d’échanger ! 🚀— vestcor59

Dear Zoom Team, I would like to respectfully request the addition of Czech language support to the Zoom desktop application. Zoom is widely used in the Czech Republic for education, private lessons, online courses, and community meetings. While many users are familiar with English, a large portion — especially older adults, children, and individuals with limited digital literacy — struggle with using software in a foreign language. The absence of Czech localization creates a barrier that significantly hinders the user experience, especially in educational settings where clarity and accessibility are crucial. Czech is a

Since the latest update, it seems that Zoom not longer integrates with apps on Apple devices.  The only options I can see for calendar and contact integration are Google, Exchange and Microsoft 365.  Has anyone discovered a way for make Zoom work with Mac calendars and contacts?  Am I missing something?  Help very much appreciated!!

I have a recurring webinar with several source tracking links for different campaigns. For one campaign in particular, the "visitors" number seems very high, especially when compared to the LinkedIn data that shows engagement with our ads that the source tracking link was used for (e.g., Zoom saying 3000 visitors, but LinkedIn showing only 1000 impressions, with even fewer clicks, and we actually didn't generate any registrations at all). We only posted this on LinkedIn, no where else. Is it possible for this visitors number to be inflated on the Zoom end, perhaps for some unknown technical reason?  We know we need to revisit our campaign strategy and CTA in general, but I'm specifically wondering how the Zoom visitors are so much higher than what LinkedIn says.  Thanks for any input!

Even when in settings and just viewing my self video, getting 3 second. When I just use camera in windows, no lag. Have tried updating and restarting the app and restarting device. How do i remove the lag?