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A
Newcomer
AUser
Newcomer
June 27, 2025
Question

Chat redesign is a mess

  • June 27, 2025
  • 3 replies
  • 5 views

How can people in a group now send you private chat messages so you can see them all at once? The new design shows a "main chat" icon, but that's not private. If I want to see what a bunch of people are sending me, now I have to open each of their icons. This doesn't work. 

3 replies

J
Newcomer
johnCarter
Newcomer
June 27, 2025

Totally agree the new chat layout feels cluttered and less intuitive. Especially frustrating during fast-paced meetings when you need to catch up quickly.

There’s a similar discussion going on here too:
https://community.zoom.com/t5/Zoom-Meetings/How-to-STOP-notification-that-host-quot-is-talking-quot-when/m-p/218297

Hopefully, Zoom takes this feedback seriously and offers a toggle for the classic view in future updates.

    ExpertswhoJohn
    Community Super Champion | Customer
    ExpertswhoJohn
    Community Super Champion | Customer
    June 27, 2025

    HI @AUser 

    I am sorry you are frustrated by the update. I agree that you suggest a use case where the update is not a good solution for.

    The engineering team is reviewing the feedback and working on additional changes.

    that is all I can say at this point.

    all the best

     

    John

     

    A
    Newcomer
    Anonymous5
    Newcomer
    July 15, 2025

    The answer is here: Solved: New Zoom Chat - I want the old chat where I can se... - Zoom Community

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