[Camera can't show] | Community
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Newcomer
May 20, 2025
Question

[Camera can't show]

  • May 20, 2025
  • 3 replies
  • 3 views

In my Zoom meetings, my camera always shows a black screen and does not display my video.

I’m using Windows 10 and have tried the following solutions:

First, I confirmed that my camera is functioning properly:
a. When I use Google Meet, the camera works fine.
b. I checked the Settings > Privacy section and confirmed that Zoom has permission to use the camera, but it still doesn't work.

I tried uninstalling and reinstalling Zoom, but the camera still shows a black screen.

Could you please help me find a solution? Thank you.

3 replies

storyhub
Community Super Champion | Customer
Community Super Champion | Customer
May 21, 2025

Did you SELECT the camera in zoom? Go to settings > video and effects > camera tab and make sure your camera is selected.

If this works please click accept as a solution.

Newcomer
May 21, 2025

Yes, I did that , and CAMERA can work properly if I open Zoom in web instead of windows . i defiantely sure that there are must be some issue with my  Zoom application even I reinstall it

ExpertswhoJohn
Community Super Champion | Customer
Community Super Champion | Customer
June 17, 2025

hi @chenghuang ,

 

Make sure that Google is not trying to access the camera at the same time. 
These apps dont like sharing
All the best

 

John

Newcomer
July 16, 2025

IT HAPPENS TO ME TOO