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Hi. We're hosting internal presentations on Zoom Meetings. Some of our guest presenters will be external (different email domain), some internal to our company (same email domain). I'll be made a co-host by the meeting creator. I want some private prep time with the guest presenter prior to allowing everyone to join to do A/V checks, housekeeping, and the like. It'll be me, the host, and the presenter. A few minutes before the scheduled meeting time, I'll allow the attendees in. If we enable the Waiting Room feature, we can let the guest presenter in, and up to a few dozen people will be waiting. 1. Can we allow everyone in at once?2. Can the Waiting Room be disabled so late attendees can come in without host interaction?3. Is the Waiting Room the best way to resolve this problem?4. At the end of the presentation, can I kick everyone out except those designated as host/co-host/presenter (i.e. everyone who was in the Waiting Room) as a group? Or do they need to be manuall

I hosted a zoom meeting recently and (stupidly) did not manually save the chat prior to closing the meeting. For many recent webinars, the chat automatically popped up in a folder when the meeting closed - but that didn't happen this time. Is there a way to recover the chat from this meeting that I was host of? I do not think that the autosave feature was turned on. I did check my documents/zoom folder on my computer and it is not there (though several other chats are!).

I am looking to contact Zoom Contact Center to a third party AI Agent over SIP/TLS (SRTP). Below is what I am looking for, is there documentation on how to set this up or what is possible?  1. The Call comes into Zoom Contact Center2. Zoom Contact Center IVR routes the call to the third party AI Agent using SIP/TLS with UUI/X-headers for metadata3. Ideally, Zoom Contact Center IVR can retain control over the call, so when the AI Agent "leg" end the call, it can return to the Zoom IVR for further routing (i.e. to a human agent for example).4. Zoom Contact Center exposes an API end-point  the AI Agent can use, to update the metadata of the interaction so the Zoom IVR can use that metadata to route the call appropriately, i.e. to a specific queue for example. Note: If the Zoom Contact center IVR cannot retain control over the call when it is passed to the third party AI Agent, can a SIP REFER w/UUI or X-headers be used to transfer the call back to Zoom for human agent

Yesterday I turned on meeting summary, as I have done for other meetings in the past,  but it didn't render and there's no record of it on my Zoom account. Is there any way to find it if it exists?

Eu deixei de pagar o plano e não consigo mais acessar as gravações da nuvem de reuniões que eu fiz. É possível recuperar essas gravações?

I've looked for the place you're editing, but can't find it. I couldn't make it disappear.😫

Hi, I'm having a problem with Zoom livestreams. When I use the whiteboard, the writing appears a long time later; it doesn't appear while I'm writing. If there are any possible solutions, I'd appreciate it. Thank you.

Hi,I have not easily found the answer to this on the Zoom website, and I did speak with a sales rep on the phone this afternoon, but what she told me doesn't seem to match up with what I'm seeing on the official Zoom site.I want a package with VOIP and meetings, with a signed BAA for HIPAA compliance. The rep told me that I can do this. However, there is no option for the BAA when checking out online (one of the reasons for my skepticism). Is there a way to combine these two? Perhaps I'm missing something very obvious on the site.Thank you.

Hello, I use Zoom many times a day, and the desktop app launches directly from links in calendar invites. Is there a way to bypass the webpage that systematically opens and stays open even though it reroutes to the desktop app? As I have multiple Zoom calls every day, I end up with unnecessary open Zoom webpage tags in my browser, it messes up with my OCD 😉  I looked in settings, etc. but I could only find the converse, ie allowing users to open in browser as opposed to the desktop app.  Thanks!  

Zoom Phoneで自身のスマホアプリやPCアプリで通話録音内容を確認したいのですが、設定は間違っていなさそうで、8月以降自分の録音がダウンロードできず、ここが間違っていそうというのはわかりますでしょうか?管理者画面の[電話システム管理]-[ログ]のほうからは通話履歴と録音は確認できるのですが、スマホとPCのZoomアプリから確認できない状況です。ユーザーアカウントでは自動レコーディングオンとアクセスメンバーに自身を設定しており、別なアカウントではスマホアプリで録音データが正しく再生できる人もいます。 

Hello, my company is in the process of deploying Lenovo ThinkPad X1 Carbon gen 13 (model 21NT) across our enterprise, and we cannot get Zoom audio to work anymore on USB wired Plantronics headsets for those people who have the new laptops.  Normally I would chalk this up to the laptop since that's what's changed, but it's just audio and only in Zoom.  The headsets work fine for Windows system audio, work fine in Teams and other audio applications, and even the microphone works fine and records and plays back OK in Zoom if I select a different audio device to test with. Things I have tried so far: updating the firmware on the headset (the one I'm testing with is a Plantronics Blackwire 3215, I'm not sure of the specific model others with the issue have but they're all similar models), updating all drivers and firmware on the laptop, updating Zoom.  I'm testing with Zoom 6.5.12. Has anyone else encountered this issue?  I realize it's fairly narrow band but I

Help, we are frustrated.  Our users have access to listen to the recordings that they manually initiate on outbound calls, but cannot listen to the inbound calls that the answers and are automatically recorded.  Their individual settings give them permission to listen to recordings and there is no place to specificy inbound, outbound, both.  Is there another setting someplace? 

Zoom is currently kicking out some participants during the session. When they try to rejoin, they are seeing error codes 103033 and 104122. Do you have any similar exp after the cloudflare incident?

Bonjour, Je cherche comment enregistrer un atelier en ligne en fixant l'enregistrement sur mon intervention de façon à ce qu'on ne voit pas les participants qui prennent la parole dans le replay. Est ce possible? merci beaucoup 

I tested Zoom on different Linux distributions (Garuda, Pop!_OS, Nobara, Mint) using a Logitech C922 webcam (1080p), and in none of them was Zoom able to use the HD resolution. It always defaulted to 480p.I tried several ways to fix it, but nothing worked—whether using Wayland or X11, GNOME or KDE, the result was the same.Any idea how to solve this?

I have just upgraded the Zoom workplace client to version 6.6.6, and the share screen chooser is garbled (see attached screenshot). Downgrading to 6.6.0 fixes the problem. I tried this on Gnome/Wayland on both openSUSE Tumbleweed (Zoom workpkace rpm package; Gnome 49.1) and on Bluefin GTS (Zoom flatpak install; Gnome 47.5). Does anyone else observe this, or is it just me? Edit: also tested on openSUSE Leap 15.6 with Gnome/Wayland 45.3: same problem.

Does anyone know if its possible to use iCalendar/Mac Calendar with Zoom to schedule/show meetings?  We have the desktop app but our email is not hosted by Outlook or Google.  It appears that Zoom only supports Exchange and Google for these integrations.  Anyone at Zoom reading this - will there ever be  Apple support for mail/calendar? 

 A few days ago we received an few messages like the one above to re-autorize our Office365 email connections.  A bit surprising but oh well, went to re-authorize and we are stuck here....Anyone else seen this ?  Cannot authorize because of the Microsoft Graph API error. Thanks,Andrew   

Hi, I'm trying to set up a project plan in Zoom Data Tables, and can't find a way to make dependent tasks.  For example, if row 1 had an end date of 10/10/25, I would want to make the next row's start date of 10/11/25.  Is there currently a way to configure this, or would this be a feature request?

Hello,It would be nice to be able to get the website of the URL we setup refreshed every X amount of time set up in the digital signage option.

Hi everybody, Has anyone tried using Zoom's YouTube app from the Marketplace?  We're hoping to use it to substitute the need for hosts to share their screen to show YouTube content.  However, we notice a few issues:--The host can hear the YouTube audio, but guests can't, despite the video being in sync.--When trying to change from one video to another, the app performs inconsistently: it either changes to the next video, or nothing happens.  Even when the current video ends, and you attempt to select a different one, it doesn't play, requiring you to close out of the app and reopen it.Just curious to see if anyone has identified other bugs so I can reference those issues as I open a case with Zoom support.  Thanks!--Andy Borts, Zoom Administrator, UNLV

I am a teacher. I record all my seminars to the cloud. When I share screen everything is fine, when I allow students to share screen the recording automatically stops without notifying me. How do I stop this from happening?

When in a Zoom meeting, I used to be able to adjust desktop speaker volume of my using my computer's volume controls. Now, they do not work on Zoom volume -- instead, I have to go into Zoom Settings/Audio and move the slider. Is this a setting issue? Or did Zoom change this?

Currently, if a call is transferred to a queue, the queue users see only the caller ID of the person transferring the call, not the original caller's number. It makes it difficult when queue users need to go back and reference a caller's number. Is there a way to change this?

I have reviewed several pages of questions related to Polling in Meetings and do not see this question answered.  Apologies if I've missed something. We have long had the feature turned on to allow hosts to create a poll before OR DURING a meeting.  I have one Pro user who never sees the option to begin a Poll in real time during an active meeting.   When I start a meeting myself, as another Pro user, I also don't see a Polling option.  We are both updated on version 5.8.7.2058.  I have not inquired of anyone else in our organization if they are encountering the same issue, but if two of us are, presumably everyone is.  Screenshot attached shows my Zoom menu bar (nothing under More except Live Stream options).Please advise. Thank you,Amber