Read.ai

Hi @HolyHowie and welcome to the Zoom Community! To uninstall read.ai (or any app!) from your Zoom account, please login to your Zoom Web Portal, select Advanced > App Marketplace and follow the steps outlined in our support article here. I hope this helps!

If you did not add this from your web portal you can delete the account from the Read Ai login.  Here is a link to do that.  Once you log in go to the bottom of the page on the left where you email is and manage your account.  Scroll to the bottom and click delete account.  Read -https://app.read.ai/analytics/signin

Sign in

I found the answer! At least this worked for me: When the read.ai app appears in the zoom meeting, direct message it with "read STOP" (without the quotes). This caused it to disappear and no longer reappear for us. I hope it works as easily for you all.

I think I found the person who's read.ai account is attempting to record my meetings, He only attended a couple of our meetings (and was playing with read.ai a few months ago) and no longer attends but his read.ai account continues to try to join my weekly meetings. 

There should be a way to kill these attempts, especially if the person doesn't attend the meetings. Is seems like you shouldn't be able to record meetings you don't attend. I asked him to try to find the account he was playing with and cancel the read.ai attendance.  

Absolutely horrible experience.
Signed up through Zoom for it but wasn't serving the purpose I thought it would have

But so intrusive.

For the life of me, found it so difficult to remove.

Hopefully suceeded

Think

Hi Zoom - Here's the deal, I'm NOT logged into a Zoom account when I join a meeting and READ.AI is showing up as being started by me. I DO NOT have an account on Read.ai. Didn't even know it existed until this started happening, and I have absolutely NO way to turn this off (because it is happening on zoom calls where I'm not logged in, and I don't have a read.ai account). Please fix this immediately as it is causing major issues when I join a meeting. 

This is not okay, and the way you have integrated this feels unethical, at best. Fix it. Now.

Best, 

-LoJo

this is the most annoying app ever. and getting rid of it is WAY to hard, I still can't figure out. 

You can adjust Join Preferences (ex. set to manual) at https://app.read.ai/analytics/settings/user/calendar

You can delete your account at https://app.read.ai/analytics/settings/user/other

Hi everyone, 

It's possible that someone invited to your call has enabled Read. They don't necessarily need to attend the meeting; just being invited is enough. Read can only join if a Read user invited to the meeting adds it.

Each meeting platform supported by Read has a built-in chat function. When Read joins a meeting, it sends a message to the chat that looks something like this:

If you see your own name listed, it means you have a Read account. In this case, you should:

1. Search your emails for messages from support@e.read.ai, such as the "Welcome to Read!" email sent to new users.
2. Check the primary email address of your Read account in the "to:" line.
3. If you have multiple email addresses, check all your inboxes.
4. If you used single sign-on (SSO) like Microsoft or Google to create your account, try logging in using those options if you're unable to with your email and password.

As mentioned in some comments on this thread, you can also type in the chat read stop to disable read ai or opt out to delete meeting data. 

Additionally, you can remove an automated meeting tool from a meeting if you don't want it to record the content. Click the Security icon in the Zoom Meeting window and then click Remove Participant.

Another method to prevent automated tools from joining is to enable a waiting room for your entire account or a specific user within your account. This way, you only admit participants, not automated tools.

For more information on preventing Read.ai from joining meetings, check out: How do I remove or stop Read from joining meetings?

Is it possible to stop users from adding Read.ai to their Zoom accounts? I have users signed up for Read.ai and they used it during private meeting when they were not even the host of the meetings. I know we can control users from adding the app under marketplace, but some users signed up outside of Zoom.