Products

Hi - I have just switched PCs (from Windows 10 to Windows 11) and have developed a new problem > when I share content on a second screen (e.g. PowerPoint slide show) my Zoom gallery window disappears on my main screen and I am left with just a floating control bar - I need to be able see all the meeting participants when sharing in this way as I often share my second screen throughout a meeting - any suggestions for fixing this? Help please!

So Wierd - I got on Zoom yesterday and all of a suddon, It is Ready OUTLOUD Every Message in the Chat while I am Live on Zoom. Not sure Why/How this started, but cannot find anywhere to get it to stop. I cannot hear the regular zoom because of this - nor can I personally go live because everyone can hear it too.Also, How do I get help from Zoom to stop this. Frustrating there is no one to ask, chat, email etc for resolution.Help! 😉

Hola! Necesito ayuda porque no puedo instalar zoom en mi macbook pro. Como sistema operativo tengo Ventura 13.2.1Descargo el .pkg de la pagina oficial de zoom, comienzo con el proceso de instalacion pero al momento de instalar muestra un mensaje de error y no se instala en producto.Consulte con el CX de Apple y me indicaron que el problema no es de la laptop sino del producto zoom. Todas las otras apps las he podido instalar correctamente.En imagen adjunta envio el error que se puede visualizar al momento de la instalación.Con respecto a las preferencias del sistema, estan configuradas tal cual indica el instructivo de zoom.Aguardo por ayuda. Gracias por adelantado. -------------------------- Hi! I need help because I can't install zoom on my macbook pro. My operative system is Ventura 13.2.1I download the .pkg from the official Zoom page, I start the installation process but when installing it shows an e

How do I set a basic Webinar for free?

We are facilitating Zoom meetings with over 100 people. We want the Chat to automatically scroll to the bottom of the Chat or to the most recent post as it has done in the past. Today, we had 190 people, so the chat was filling up quickly and we couldn't find recent chats.  Scrolling down through hundreds of posts made it absolutely impossible to see them all. How can we correct this?

I am looking to create an automated process (without having to use Zapier) where:1. User receives an email to sign-up for a meeting. 2. User clicks on the CTA, which brings them to a landing page. 3. User signs up for meeting and hits submit, which brings them to a Zoom link. 4. User can then add meeting to their calendar, whether it is Google, Apple or Outlook.   Is there an easy way to set this up to make it low friction for the user and ensure an easy addition to their calendar?

When I am in the main meeting, I have audio and video without an issue. However, when assigned to my breakout rooms, I lose the audio stream and cannot hear what is being said. This has happened on a couple of occasions to me. It has also happened where I have audio in the breakout rooms but lose it when re-entering the main meeting. The video stream is intact and clear (i.e. no signs of poor connection). I have tried using my Mac speaker/microphone as well as AirPods Pro, but the issue has not resolved. 

Yes I know the alternative host needs to be in your same organization- and they are. im creating zoom rooms with alternative hosts that are a part of the same plan (we're all under a university) and some accounts zoom recognizes and zoom doesnt recognize other accounts. i know for a fact the emails that aren't working have been attached to a zoom account, so im not sure what the problem could be. is there any service i could use to manually appeal this, and get those zoom accounts registered? or is there no way? 

I have no calendars integrated. I was told by the (rather useless) chat bot to go to Advanced Settings in Workspaces and turn off the ability for these to be booked. I have no Advanced Settings in the options. I have NOT subscribed to any of these bookers - most I have never heard of. Any thoughts? It makes me nuts!

Why does my phone keep ringing in my headphones after I've answered?  No, there's not another call coming in.It also continues to ring (in my headphones) if the caller drops the call before someone answers. Is there a setting to fix that?  If so, where?

I had a zoom workplace trial and recorded a meeting.  Now that the trial is done, I don't see the recording in my account.  Is it retrievable if I sign back up for pro again?

I receive a two-factor code to my Zoom phone SMS for a certain system I access almost daily. The desktop preview notification on Windows via the Workplace app is perfect to see the code and enter it to the system. However, I wish I didn't have to click over to the phone tab, then SMS, then the message thread to clear the red bubble notification. Wondering if there's a way in Zoom or with a third-party integration to still receive the desktop notifications but automatically mark the message as read to avoid having to manually clear the message indicator notification. 

Supernormal AI Notetaker keeps joining my Zoom calls unsolicited. How do I block this user or change my settings to not allow this user to enter my calls?

Is it possible to share my Zoom calendar with another Zoom user, in the same account, without having an external calendar? 

Up until recently, Zoom would email alternate hosts when a cloud recording was ready. Now I get them (as I'm the meeting host) but none of the alt hosts do. This post references a setting that apparently no longer exists:https://community.zoom.com/t5/Zoom-Meetings/How-to-send-alert-via-email-of-ready-meeting-recording/m-p/132666 Was that functionality removed? If so, what are my alternatives? 

I have a regular Zoom that I always record to the cloud. Normally, the downloaded videos are 720p, but the most recent one was only 360p. The only difference that I can think of is that I was unable to attend, but that shouldn't matter since it's recorded to the cloud anyway. Very frustrating... Tim King

Hi there! I have been connecting to Zoom my videoconferencing device (LifeSize Team220) many times (since 2020). But last friday I am not being able to connect to it anymore! I have no idea what will happened since then. Could it be that Zoom did an upgrade of their service so my Lifesize equipment has been left out of service...? Does anyone else in this group has experienced something similar? Does anybody can advice me what can I check in my side? I will greatly appreciate any help given in this issue. Thanks! Regards, Horacio SG

Hello, I’m using a Mac and recently I haven’t been able to log in to the Zoom desktop app. I get error code 1132 every time I try (I’ve tested with different accounts).I’ve already:– Uninstalled and reinstalled Zoom– Checked firewall and security settings– Tried both Apple Silicon and Intel versions– Used Safari to log in via web (it works)But the desktop app still won’t let me log in.Is there a solution for free users to fix this?Thank you!

I am getting this error Code 1132 everytime and i did nothing wrong I used Zoom 3 times only can smn help?

Hi there, I hope someone can help me with some advice. I have started a free monthly "Gathering Space" on zoom. During the first one, for which I registered participants via Eventbrite, someone sent an abusive message. I was not clear whether it was the person it seemed to be or note, as when I sent a DM reply, an automatic message popped up to say "your message cannot be delivered to XXXX as XXXX is not in the meeting", but I could very clearly see and hear XXXX in the meeting". I have dealt with this and won't dwell anymore but I share it because it means I wanted more security. I set up my next meeting on Zoom, and promoted registration it via linked in events . I activated as much security as I could on Zoom. When it came to people accessing the meeting, a number of people could not get in because I had set it to only allow "registered members" so I had to remove that. Then people could not get in (including my co-hos

Hello, I can't join the zoom meeting from app or browser and it shows me just this error code as 1132.I tried different browsers and different em

Hello Zoom Team and Community,My name is Gabriel Siarivita, and I’m an eligible BYU-Pathway student from Papua New Guinea. I’ve been learning how to use Zoom Workplace and Zoom AI Companion, and I’m very interested in developing real skills and opportunities through this platform.I would love to know if there are any remote job training, student work opportunities, or community-based internships where I can contribute and grow within Zoom or its partner programs like Spero AI.I’m motivated, curious, and committed to learning. Thank you for creating a space for us to connect and grow — if anyone has guidance, I’d be grateful to hear it!— GabSari58

  We are using the Zoom API endpoint: GET /report/meetings/#{zoom_api_uuid}/participants?include_fields=registrant_id We are trying to retrieve the list of all participants for a specific meeting. However, the response only includes the host's information — other participants who were present in the meeting are not returned by the API, even though their details are visible in the Zoom dashboard for the same meeting. Request:Please help us understand why the participant data is missing from the API response and how we can retrieve the full list of attendees programmatically.

Hello, I'm a 77-year old grandmother trying to open a 2nd free zoom account on my laptop.  I chose the new email address I NEED to use, entered it and got to "prove you're a human."  I have very poor eyesight so use the "Play" (vocalizes partial sentences then typed into text box.  4 in a row had such terrible audio, it was hopeless to hear.  I could hear try #5,  I entered what I heard, and hit "verify," then "send email code."  It arrived so late it expired. After a few tries, "resend" wouldn't let me try again.  I have tried ALL the things that are suggested on this website to fix it and NONE work.  I NEED this 2nd account to be opened with the EXACT SAME #2 email address I had chosen, the one that has all these problems.  What are my options?  MANY thanks!

My meeting summaries have stopped, last I could find in email and in zoom in the online environment are from end of Jan.  Do I have to change a setting or other?  Help!