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Description: Hello, I am experiencing an issue with the Zoom desktop client on Linux Mint. The client launches without errors, but when I try to join a meeting, nothing happens — the connection does not start, and no error messages appear.Details: Zoom version: installed from .deb package (latest official version). All dependencies are installed (ldd /usr/bin/zoom shows no missing libraries). Audio devices are recognized
Hello. About 2 months ago the Zoom App stopped opening when clicking on zoom meeting links. I was able to join via the web only. I initially tried uninstalling which failed the first couple times but eventually, I got it uninstalled and reinstalled. The same issue happened as nothing opened when clicking the app icon. When the app finally did open, clicking settings didn't work, nor does clicking join or new meeting. I reviewed everything in the forums as found several older discussions about this topic and none of the recommended solutions worked. Most of those discussions were unresolved though. I responded on one of them and hadn't heard back which is why I am making this new post. I am on a newer PC with everything updated. I have Zoom version 6.6.11 (232772) I had tried an older version ( recommended in one of the solutions ) but that didn't work either. Also, recommended on the forums was to turn off
In Salesforce when a user has multiple open browser tabs and makes a zoom phone call from one of them, the zoom phone window is being opened not only in the tab where the user started the call, but also in all other open Salesforce browser tabs.Therefore, when the user finishes the call in the tab, where it was initiated and closes the zoom phone window there, the user also has to click through all other tabs to close Zoom Phone there as well. Is there a way to avoid it? The screenshots & the steps to reproduce the issue are available here: https://docs.google.com/presentation/d/1kCSbWG0otKbfJK1sBGMg1QVVMpT0mbu6IzYje1120D8/edit#slide=id.g2e719e7e99c_0_0
Is there a way, when scheduling Zoom meetings through Zoom Workplace, to ensure that if the invitation is sent to multiple recipients, each person's email address remains private and is not visible to the other participants? Essentially, I want to know if there's a feature or setting that allows sending invitations without exposing everyone's email addresses to the entire group.
I have a Zoom account for my own business, so I know how to manage Zoom Docs—including saving and accessing them—if I set up the meeting.During a meeting on another company's Zoom account, I created a new Zoom Doc - I was first asked if I wanted to sign in to my account - I replied "yes" and signed in to my company's Zoom account. I designated the Doc as "private" (I wonder if that was my mistake). I forgot to copy the Doc and save it on my computer. It seems that the Doc I created no longer exists. I thought it would be saved to my Zoom account (since I signed in, as described above), but the Doc is not in my account.Thanks for any insights you can provide.~ MarkP.S. I read this Zoom article: Managing Zoom Docs; I'm using Zoom desktop for Windows, Version: 6.5.3 (7509); Windows 11 Pro, Version 10.0.26100 Build 26100.
We all have people that walk away from their desks without logging out of queues. We really need to have a feature that if I miss a queue call, zoom will automatically log me out of that queue. to give more context, this is during their hours of work, not after hours.
I am receiving spam webinars every day, and there's no way to stop them. I have already unsubscribed from all Zoom Webinars emails, but I continue to receive them. I have also reported these webinars, but Zoom does not take any action against them. Can anyone from Zoom explain why you don't take any action against them? Webinar ID828 4602 3920Passcode186270
Hello, Community! My team and I regularly submit feature requests (like, a LOT of feature requests) to Zoom, but I'm looking to get in the habit of sharing these here so that if other community users feel that the proposed features (sometimes blatant oversights or bug-fixes that get classified as 'features' by Zoom dev teams) are useful, additional feature requests can be lodged to gain traction. ////Requested Feature: Near-End Camera Control Description: Ability to control PTZ (pan/tilt/zoom) of a Zoom-certified UVC-compatible webcam directly from the Zoom application. If supported by the camera, additional UVC standards parameters could be modified (contrast, brightness, saturation, focus). Context: Zoom Client currently has access to UVC controls (PTZ) with its far-end camera control options, but offers no option for near-end control. More simply, others can be delegated access to control your camera, but you can't even control it yourself!! Use-case: Zoom C
I recorded a webinar and it was saved to my local computer, not the cloud as I did not realize I had to indicate the location. I would like to share a link for it. Is it possible for Zoom to provide a link? Can I upload it to the cloud and then get a link? Thanks.
I am very disappointed and very annoyed by the red "jump to last message" that has been added. As someone that admins a weekly zoom with over 400 international users, this is VERY annoying when trying to control and answer in the chat while watching videos, allowing participants into the room and more. AI says: "No "Off" Switch: There isn't a single "Turn off jump to last message" button, but these settings manage the behaviour" = very unhappy that as an admin I can not turn this very annoying new feature off for myself as admin.
Is there a way to add Zoom workspaces into the Microsoft Teams client?
When I Share Screen on my Powerpoint presentation the audio volume is too low for those I am sharing with. I turned my Mac and Zoom volume to the highest. Any suggestions?
We had the same plan last year, No problem. A participant in Oregon got on using dial up. In the process of cancelling, and then resigning up, she cannot connect. We purchased thru Apple. I have the $149. plan but find there is no live help. I have researched, submitted a ticket with no response and do not know what to tell this participant. I am not a wizard. Can anyone help? Thanks a million in advance. Our meetings are Tuesday night. weekly
Hi.I do not use virtual backgrounds or blurry background on zoom. I need participants to see what is behind me.However, my background on Zoom is somehow automatically blurry, while the virtual background is set to "none". If I click "blur", it becomes a bit more blurry than usual. Please help to unblur.
I have two users in Zoom Phone who handle calls from different Canadian provinces. User A only handles clients from Ontario and QuebecUser B only handles clients from Alberta and British Columbia I would like incoming calls to be routed automatically based on the caller’s area code. For example, if the caller’s number is from an Ontario or Quebec area code, the call should go to User A. If the caller’s number is from an Alberta or British Columbia area code, it should go to User B.Is there a way in Zoom Phone to route or transfer calls automatically by caller area code or region, and if so, how can I set this up?
I would like to request assistance regarding an issue I experienced during a recent Zoom meeting. I joined the session as a co-host and initiated the recording using the Zoom AI Companion feature. However, after the meeting ended, I discovered that the recording did not appear in the Cloud Recordings section. Upon checking, I realized that I was not logged into my Zoom account at the time I pressed the AI Companion recording button. Because of this, I am unsure whether the recording was captured or stored anywhere.
{"type": "INVALID_PARAMETERS","reason": "user is not send video","errorCode": 6001}Facing this error, when user turning on their camera. Gone through other discussions, I'm currently using, mediaStream.startVideo()I'm using zoom/videosdk -v2.2.12
Hello Zoom Community,I'm attempting to submit my app "Mintstac Meeting Intelligence" to the Zoom App Marketplace, but I'm experiencing persistent image upload failures.**Issue:**- Cannot upload App Icon (160x160px)- Cannot upload Cover Image (1824x176px)- Cannot upload App Gallery images- Error message: "Upload failed, please try again later"**What I've tried:**- Multiple browsers (Chrome, Safari, Firefox)- Clearing cache and cookies- Different image formats (PNG and JPEG)- Various file sizes (from 4KB to 154KB)- All images meet Zoom's specifications exactly**App Details:**- App Name: Mintstac Meeting Intelligence- Client ID: JuB6Y7XeRbi5L7F6...- App Type: OAuth User-managed app- Status: Ready for submission except for image uploadsThe error occurs consistently across all image upload fields. All other aspects of my app submission are complete.Has anyone else experienced this issue? Is there a known workaround or does this require Zoom support intervention?Any help would be greatly app
Hi team,I need clarity on whether Zoom provides an account-level configuration that allows us to programmatically set users' usernames and prevent them from editing them when they join class using link, meeting ID and passcode.My requirements:We want to set each user’s display name via code when they join meeting.We want to disable the ability for end users to modify their display name from the Zoom UI (web portal or app).We need to understand if this is supported through existing Zoom APIs, admin settings, or any specific account configuration. Can you confirm:Whether this level of control is supported?If yes, what exact API endpoints, account settings, or roles are required?If no, what alternative approach you recommend to enforce a fixed username for all users? Looking forward to your guidance. Thank you,Chirag Sanghvi
Hallo,ich würde gerne die AI während des Meetings dahingehend unterstützen, daß die spätere Zusammenfassung besser wird. Also evtl Stichworte schriftlich oder verbal geben. Nun habe ich die KI selber gefragt, was ich da am Basten tun könnte:Antwort der Zoom KI:Ich könnte in den Notizen oder im Chat etwas vermerken, da der Companion diese beiden mit für die Zusammenfassung auswertet.Auf meine Frage, ob das auch verbal ginge, war die Antwort:Wenn ich (als Admin) mein Audio ausschalte, kann ich der KI etwas zum Verlauf des Meetings mitteilen, wenn ich bei ausgeschaltetem Audio einfach spreche. Die KI würde das dann mitbekommen und für die Zusammenfassung mit verwenden.Sorry, aber ich glaube, da hat mich die KI angelogen.Meine Frage: Wie kann ich am Besten zusätzliche Hinweise zum Meeting an den Companion geben, um die Zusammenfassung zu verbessern?Vielen Dank
I am developing a custom solution using Zoom Virtual Agent (ZVA) where customers provide image inputs during chat interactions. However, ZVA does not support image uploads out of the box, as confirmed in my previous case with you. In the CX Analytics tab > Logs > Transcripts, I can see the chat history, including attached images , which appear in the UI. To work around this, I want to programmatically fetch the transcript and the image attachment using APIs, as text responses can be passed via variables, but images require API access for processing (e.g., in AWS Lambda). I have explored the following APIs with a Server-to-Server OAuth app (scopes include contact_center:read:engagement:admin and contact_center:read:inbox_messages:admin): GET /contact_center/engagements/{engagementId}/events Response: {"code": 7001, "message": "Only voice and video channels are currently supported."} Limitation: Does not support messaging channels. GET /contact_center/messaging/messages?engagement_
What is the most effective way to distribute class materials (pdfs) to attendees of a Zoom event?
Hi Zoom Community, If a Presenter is unable to use the zoom app (blocked by their organisation) to present can they present through their browser in Zoom Events? If this is possible, how do we go about setting this up? Many thanks Richard
How do I save chats on zoom when I don't have the three dots option
What is the best way to brainstorm a title with 100+ participants on Zoom offering their ideas that will show them other participant's ideas in real time? Is there a way that someone can "upvote" an idea rather than writing it again?
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