Products

 I WANT TO ADD 2 ADDITIONAL "ALTERNATIVE HOST" TO MY REOCCURRING MEETING BUT DON'T SEE WHERE TO DO THAT. HOWEVER, I DO SEE  THE OPTION FOR "ALTERNATIVE HOST" IF I WERE TO CREATE A NEW MEETING. DOES ANYONE HAVE A SOLUTION?

The salesforce-zoom integration has been in our org for some time now but users noticed that the meeting details were not populating automatically. After the user has ended the meeting, these fields:-Zoom Status: Remains as open-Meeting Type: Stays as scheduled-Participants doesn’t update-Participant count doesn't update-Zoom meeting Start time doesn’t update-Zoom meeting end time doesn’t update-Duration (mins) doesn't update ps. The 'Sync Zoom Meeting Details' button were working to populate the mentioned fields however it should be auto-syncing. 

The help/instructions to use dual monitors do not match what I see on my end.  There is no "General" under my profile it is located on the left side and the "Use Dual Monitors" is not listed as a function.  How can I change the settings to be able to use dual monitors?

Hello,Yall help my poor brain. Will this work? I need to create several Zoom links for candidate interviews. I am trying to avoid the need for meeting hosts for loads of reasons. Will the setup and settings work? I feel like I'm missing a big "this is why this will fail." The big reason I want to do this is I will have 5 morning interview candidates, 5 afternoon interview candidates (total of 5 candidates/5 zoom links). I will have 12 interview days (not consecutive days, they are scattered), so this is an effort to: 1. reuse the 5 links across all 12 interview days2. set it up so there is no need for a host as i can't be host in that many meetings (and i want to avoid any of the 5 interviews from being host as they aren't very tech savvy). Note: I cannot set this up as a single meeting and do breakout rooms. 

New Dell laptop with Windows 11.  Have downloaded latest version of Zoom Workplace and get "successful installation" popup.  When try to login first time, can enter userid but when move to password field, screen displays "Please try again later.  Error code: -1".  Zoom version is 6.6.1 (15968).  Tried uninstall and reinstall--same error code.  Able to log on to old Dell (Win 10) Zoom Workplace without issue.

I have a basic (free) zoom account plan.  I use zoom for confidential purposes and it is of the utmost importance that my AI is disabled and my meetings are not being recorded in any way. I have been through all my AI settings numerous times to check that they are all disabled but I keep getting a notification at the end of meetings stating "You have left this meeting. Keep chatting with the meeting participants or see your meeting recording, attachments, summary, or next steps if available". I am concerned that this automated message means that AI is still active in my account. Is anyone else receiving this message and does it mean that Zoom is somehow recording my meetings without my knowledge? 

Hi, Somehow I have managed to get an image of Animal from the Muppets on my background and I can not remove it. I have done all the obvious like selecting a different background or even selecting 'none' as a background image. But the animal image overlays every image I select even a 'none' background and I have no idea how to remove it. I have been through all the possible settings but no joy?I have even uninstalled on my Mac, and re installed it and nothing had changed. This has caused me issues today as I was not allowed to join a government backed meeting because I could not remove it? (link to image attached) I hope there is someone out there that can help me? Thanks link of background image 

Hi, I am having an issue with my Zoom recording (windows), After I ended the meeting, the conversion pop-up did not appear, so the recording was not converted. I also cannot find the converted video either on my local computer or in the cloud. Could you please help me with this? 

Hi all, Where can we see a history of all emails sent to registered participants? Also, how can I check if/when reminder emails will be sent to them?

I use Zoom on two devices. As I use two devices, I quite often get a trigger email thinking I am not bona fide, and will send a verification email to an email account I cannot get on my second device. Is there a way of using an authenticator app to verify who I am, rather than using email?Thanks.

I use Outlook calendar. I also use the Zoom Plugin in the ribbon to send an invite out for my Executive. When I try to reschedule the meeting, it moves off the calendar for a few seconds and then pops right back to the original time slot. Has anyone else experienced this? If so, how have you fixed the issue? If I use a different Zoom plugin, mtgs will move normally, but I have a ton of mtgs I have booked on the calendar using the original plugin and need to be able to move them when necessary. 

Hi,I have an event coming up and I want to have two video options recorded - 1. Speaker view 2. Speakers side by sideThere will also be a gallery of participants who will have the option to interact with the speakers but we do not wish them to be seen in the video, only hear their voices.i checked the boxes record speaker, gallery and shared screen. I next unchecked the gallery option, however, we got one video which was great and switched from speaker to speaker, but the other was full gallery. Both speakers were made host and co-host and we also pinned them.What else do we need to do to avoid showing the gallery of participants? spotlight? thank you 🙏 

I have changed phones but can't locate an app for free 'basic' -  personal use. Anyone have a link? Guidance greatly received.

When the internet works in my classroom, I have found it convenient to start a meeting (which only I attend), share my screen, and record the presentation.  I then upload the recording to a university course website, so students who missed the lecture can hear it while seeing the slides.  My only problem is that I am in a class room with unreliable internet, so I often don't have an internet connection, and I can't start a meeting through my normal process (open zoom, click start a meeting).   Is there anyway to start a meeting without an internet connection?

I'm creating a meeting. I pasted the attendee emails into the Attendees box and pressed Enter per the instructions, but only the first one shows in the box. Then when I went to Edit, there was no list of attendees at all. How do I see the full list of attendees? Suggestions: On the page for creating a meeting, make the Attendees box behave like a normal text box, so when the user pastes a set of email addresses, they all show in the box. And on the Edit page, include the list of attendees!!!

Does anyone know how to download all phone call live transcriptions in bulk? Right now, I only see the option to copy and paste each one individually, but the system doesn’t seem to allow bulk downloads. What we’d like to do is export all of these transcripts and connect them to a Google Spreadsheet. From there, we want to create an automation that automatically adds both the call transcription and the call recording into our CRM. Can someone guide me on how to achieve this or suggest the best workflow?

I’m new here. Looking to get involved in chats and meetings but don’t know how. Help would be much appreciated. Thank you. 

Hi everyone, and welcome to the Zoom Hub Community! 👋   Zoom Hub is your central place to access, organize, search, and create all your zoom assets — including Recordings, Meeting summaries, Docs, Whiteboards, and Clip — all in one place . With AI Companion, you can generate content instantly.     Here are a few highlights you can try today:   Create with AI Companion — from meeting summary Docs and project tracker Data Tables to brainstorming Whiteboards. Find meeting assets quickly with Browse by Meeting and powerful search filters. Organize your files with folders and easily access them through My Files, Recent, or

Hello, Is there a way to enable or disable desktop app call control in bulk/batch? the link below only show how to do it for one at a time.https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059345#h_01FYSFJRPRSG3SF29MB6V7ENB8 Thanks,Tom

Before I updated my Zoom yesterday 9/29/25, there was an option to send an email to the invited participant to join the meeting. Now, that option to connect with my email is not showing. In the past, a window would pop up for me to choose Gmail. Now, I do not get that automated option. Please help me reset this automated populated email with the zoom link to invite the participant to join the Zoom Call. Thanks,

J'ai des carrés gris foncé qui apparaissent dans mes enregistrements vidéos, correspondant aux fenêtres que je consulte pendant la réunion : comme la fenêtre du chat, le nom d'un participant qui lève la main, la barre d'outil pour annoter, et même le carré de ma vidéo en dessous de celle-ci !! Cela est très gênant.

What I want to do is, to export my notes in OneNote to Zoom's Whiteboard and collaborate with the attendees.  It will allow me to both1 use my pre-prepared lecture ones without copy-pasting every element (texts, images, audio clips) one by one into Whiteboard2 because exporting these notes into Whiteboard (not screen sharing) I will be able to collaborate with students on my lecture notes. Meaning students will be able to annotate on my exported OneNote notes.  A) is this possible?B) if no, what is the best, fastest work around to achieve such? I repeat I dont want to share my OneNote or PowerPoint screen. Because this will be a monologue. Students wont be able to put their remarks or markups on my OneNote lecture notes. Or will they be?  I just couldnt figure out how to do it. Plus, I still want to play sound clips of lecture notes. But afais it is not

I currently have a free account. I recorded a meeting in the cloud, but unfortunately I don't have a cloud capability because my account is not upgraded yet. If I upgrade now, can I still access my recording, even though it was made when I was on a free account? 

Hi Team,  I noticed that the option to create Server-to-Server OAuth option is disabled for me, however it was enabled previously. Also, I can not edit the app that I created before via Server-to-Server. The other two options are still valid (General app & Webhook). I still have the admin role on the account.  There's only one tip text over the created app's name: 'Unable to view the app. Contact administrator for access.' 

At least three times this month, I have had people unable to join my Zoom meetings due to needing a passcode. Each time, the setting for Personal Meeting ID (PMI) Passcode had been turned on. I did not turn this on. I have the waiting room enabled, so that should cover complying with the Security Guidelines.  Every time, I have to manually go into my settings and turn Personal Meeting ID (PMI) Passcode off.  This is a big problem for me as I have weekly recurring and monthly meetings with 10+ people. Is anyone else dealing with this?