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We recently had Zoom Workspace upgrade to version 6.7.5 the camera freezes the app stops and starts its terrible. Is Zoom aware of the issues

Hello! We have an educator that has enabled "Sound notification when someone joins or leaves"; however, when learner join the meetings, the chime is not sounded.   Has anyone come across this one before? Here are some details:Just switched to a new computer (had been working before on a different device)Zoom Version: 5.14.8.16213Chrome 113 on Windows 10Uninstalled Zoom and re-installed latest version (5.14.8.16213)Thanks for any help!

I had a webinar set up and many people registered. The zoom interface to sign up is very boring, so I switched the registration to Luma, with the Zoom integration. So that people don’t have to register in 2 places, I turned off the Zoom setting “Registration Required.” But then it permanently deleted all the email addresses who signed up on Zoom. Reversing that setting change doesn’t do anything. Very bad design.

New surface when I open Zoom, cannot find overview on my booked mtgs and can go only day by day view, tried a lot. I need an overview function!

A company that I used to subscribe to receive a service from, but I have since cancelled, is continuing to add my name and email details to register to new webinar series. The company is then using this as an excuse to try to continue to charge my credit card to attend and view the webinars. I never signed up for the webinars and I do not want to receive these spam emails. How am I able to unsubscribe from these webinars that I never signed up to? (a fraudulent company is using the invites as an excuse to try and charge me for attending the meetings!)   

Virtual background shows a wooden staircase background even when set to None, after reinstalling Zoom and resetting virtual background from web settings." "I already tried all these steps. I reinstalled Zoom completely, reset virtual background from zoom.us web settings, disabled virtual background from my account, and the wooden staircase background still appears. I need help please! and is only from my  laptop. 

When trying to update zoom I attempted to uninstall, that shows the location doesnt have the files it needs, I tried downloading and installing a new version that failed for same reason the tool keeps looking for the installation location which doesn't exist. I tried the cleanzoomtool also same results, maybe I should remove via registry?

Hi everyone,Lately I’ve been experiencing random freezing issues during Zoom meetings on my Windows 11 laptop. The video just stops and the app becomes unresponsive, although audio sometimes keeps playing in the background.I’ve updated Zoom to the latest version and also made sure my system drivers are current. It usually happens about 10–15 minutes into a call, and I have to force quit and rejoin.Is it related to system performance or something with Zoom and Windows 11? Thanks!

I know Zoom has a 'Simulive' feature for pre-recorded webinars, but does it also support replaying chat in live chat from the original recording?

I am looking for zoom meetings for vegans like myself and wanted to possibly get the link for some and with some disscussion groups to discuss topics. If anyone can share links with me that would be splended.

Hello, we need custom questions to be added within the normal registration form in a particular order. At the moment they fall at the bottom of the form which breaks the logical flow of questions.Any chance we can add this feature please? I know custom forms can be built but other vendors like ON24 offers this off the shelf and we are used to it. Thank you!

「自分用メモ」という機能で作られた文字起こしのデータをそのままダウンロードする方法はありますか？

I have recorded my class during the meeting. I have shared my screen to the audience. But in the records there is only audio and no video part. There is two files which "Shared screen with speaker view" and " Audio only "  files. But there is no video is playing in the record. only audio I can hear. Please help me. 

At the start of a meeting, I accepted the AI into the room. Then a notification announced that the recording had been started. So I didn't start the recording myself as usual. But at the end of the meeting, I can't find the recording anywhere. I know where I can usually find the recording in the cloud or on my computer. My question is about how to find recordings made by AI.After some research, I've learned that the AI is indeed supposed to make a small recording”. Where is this recording? 

I need to edit titles on meeting summaries to be able to identify the discussion easily. The meeting summary edit function only opens edit for the meeting content. I've changed titles on meeting recordings but the highlight and replace doesn't work in meeting summary.Is this active but done a different way? 

This issue has me banging my head against a wall. I have cox internet in AZ with the service 1 gig up/down (with speedtests showing 920’ish both ways). I have unifi equipment and all affected devices are hard wired. The issue occurs on my wife’s and I laptop. When we join a zoom meeting everything is fine. But once we share screen, we get internet connection is unstable and from the other users in the meeting they report our voices are robotic or don’t transmit at all. they also report the stream lags extremely bad or freezes. This issue does not happen when using teams or any other meeting software. All other devices/services work perfectly fine in my environment.  To troubleshoot I have plugged my laptop directly into the modem, bypassing my router, and the issue still occurs. I had a cox technician here this morning and he basically shrugged his shoulders. I know something is being blocked upstream and I need to be able to go to cox with this evidence. Has anyone he

Temos clientes fora do Brasil no idioma Inglês e Espanhol. Não temos funcionários que falem os idiomas Inglês e Espanhol, apenas Português. Neste caso queremos utilizar a plataforma Zoom para fazer o papel de Interpreter para nossos funcionários escutarem em português o que nossos clientes estiverem falando em seus idiomas nativo (Inglês e Espanhol), e que nossos clientes escutem ou em Inglês ou Espanhol o que falarmos em português. Tentamos seguir a documentação passo a passo, mas não obtivemos o resultado esperado. Nossa licença é a PRO.

I've started using docs but want option to back them up offline for in the case of an account compromise or similar disaster scenario. Is there a method or any plans to add a method to do this?  If there was an API for docs I could probably do it myself.

How about the Q&A feature. before the last update i was able to access Q&A settings now i can even find it anywhere anymore. it is only accessible using the personal ID and this is loss of my investment right now if i create an official meeting using generated IDs i lose the Q&A feature even when i am the host

I need help with what my participants will see when they are in the waiting room before I let them into group. 

Been using Zoom since its inseption.. Never seen a company pay so little attention to customer service and information supplied to it by its customers.It is  a disgrace!!!The chat icon being moved from central settings?????The raised hand feature removed from reactions ????What Idiot is in charge of this continued stupidity???What idiot has created a system that does not listen to its customers ???I await a sensible response 

Hi, We have a request to add a new inbound path, but deliver to an existing queue. I know I can identify and tag DNIS in the flow and route to different skills.What I need to be able to do is display either the incoming DNIS or the Skill to the agent *prior to answer* ie on the inbound call notification.After testing I am aware I can enable the DNIS variable to show as an extended panel on that notification, but that is a global setting. Is there a way to do this at a queue level? The requestor does not want to create any additional queues to service this as volume is minimal. But agents need to know prior to acceptance as greeting will be different.  

In Zoom-Workplace where the chat channels are listed, there is a personal channel with my name, that was (probably) auto generated by Zoom. It is also listed as favourite (with star marking) and therefore shows up right on top of my list. Thing is, I don’t use this. EVER. I love the chat function, but I don’t chat with myself and I don’t use it to store notes and would never have the idea to look for them in a chat channel.Why can’t I delete this? Or am I overlooking an option to delete it?And can I at least move it to the bottom of my chats, where I don’t see it? 

Hi, I’ve been having this issue with my mouse cursor for a month. It started happening after I updated my Windows version to Windows 11, but I’m not sure whether these events are connected or not. When I’m sharing a PPT or Google Slides, which are the main content I usually share, everything works normally. However, whenever I need to transition to a new tab, such as Google Docs or Youtube, while still screen sharing, my mouse cursor completely disappears and I cannot do anything about it. It has been so frustrating, because I cannot click on anything, not even on “stop sharing”, and I just have to wait for it to be back. My students say they still see my mouse cursor as I’m moving it desperately trying to get its control back.  I have searched for a solution for this issue in this forum, but most of the results I got are from years and years ago, and none of the recommendations given solved my problem - such as updating Zoom’s version. Can some

Hi everyone,We have been experiencing a complete inbound service outage on our main number for 3 days now.The problem:When anyone calls our main number (assigned to our Auto Receptionist) from an outside phone (cell or landline) they hear "the number you dialed is not in service." However, calls made from within the Zoom environment to the same number work perfectly.What we've checked:- The number is assigned to our Main Auto Receptionist and shows "Normal" status- IVR menu is properly configured and working- Business hours are set to 24/7- No changes were made to our settings before the issue started- Tested from multiple external phones (cell and landline), all fail with the same message- Other direct user numbers on our account also cannot receive external callsSteps taken:- Opened multiple support tickets- Contacted Zoom support via chat and phone- Zoom support confi