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有料プランの解約を忘れてしまいました。キャンセルし、返金していただきたいのですが、可能でしょうか？引き落としされた日は5月2日本日です。お手数をおかけし申し訳ございません。何卒よろしくお願いします。

We have a Zoom Room syncing with a Google shared resource calendar. We are interested in the functionality described in this article. “schedule a meeting in a Zoom Room by inviting the room to the meeting”. https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064322 When a Zoom event is created in the Zoom software, it will sync with the calendar and display on the room controller, all good.  Whereas, events created by inviting the Google Calendar resource to a meeting, do not. Does this functionality work as described?

Why is the button that allows us to speak labelled using a tech term relating to the microphone?  It is the people who are present and interacting:  Should we be speaking and listening?Mute = ListenUnmute - Speak

有料プランの解約を忘れてしまいました。キャンセルし、返金していただきたいのですが、可能でしょうか？引き落としされた日は4月29日です。キャンセルすると何か問題があるかもしれないと思い、していませんがもしすぐに解約した方がよければ、すぐに解約の手続きを行います。お手数をおかけし申し訳ございません。何卒よろしくお願いします。

Hi all. When I view my recordings, my webcam video (usually in top RH corner) tends to cover important parts of the screen. See attached pic. I don't want to turn off the webcam for the recording. How do I position it better so it doesn't cover parts of the screen in the recording? Many thanks.

Up until recently, I could sign into the same meeting with two devices. Zoom support says “ Last Updated: March 28, 2023 You can be signed in to Zoom on one computer, one tablet, and one phone at a time. If you sign into an additional device while logged into another device of the same type, you will be logged out automatically on the first device. ”   But, as of today, when I look at my iPad, I get this message: “In Progress <zoom name>: Switch,” can I can no longer join the same meeting on my iPad and iPhone. And if I click on a zoom link for the meeting on my iPad while connected on my iPhone, then I am switched, instead of joining on two devices.   Did this change recently? Is Zoom support incorrect? Can this be fixed?

Hi, I use a Thinkpad X1 Gen 11 with a Raptor Lake chipset/cpu and an IPU6 camera with openSUSE Tumbleweed.IPU6 cameras have been a long standing issue and are still not fully supported everywhere but with the latest software in openSUSE:- kernel 6.13.4- libcamera 0.4.0I can finally at least get a video picture from the qcam application which is part of libcamera.Camera is also referred to as "ov2740" in case that is important. Still the latest Zoom client 6.3.11 does not show any video. It selects the Camera "ipu6" but it stays black. Anyone knows the state of support of this camera within Zoom? Should I rather raise a support issue? Thanks, Wolfgang

I am using the Linux Zoom client for taking a Vietnamese language class. I run Ubuntu 24.04 with X11. With xim or fcitx, and unikey or bamboo, the whiteboard is unusable. Whenever I hit the space bar, the cursor moves (xim) or vanishes (fcitx). The web client works fine. Should I give up on the native client, or is there a way to report this issue and get it fixed?

HI, i have facing issue while dialing CRC h.323/sip through any video conferencing device. after dial Zoom CRC IP then noise are coming from CRC and not page coming for enter the meeting id. what is issue please guide me

Hi folks…I tried the Zoom AI features a few days ago, and was impressed by the transcript and summary.  I then downloaded and shared the MD files (date was 2026-04-16).I tried to do the same thing today, but now there’s no way of exporting the files.What happened? 🤷‍♂️

ik heb een link gekregen na betaling van een cursus. Als ik wil inloggen, krijg ik de melding.Account is niet betaald. (2.015) Hoe kan dit? 

Hi, I have transferred ownership to a new owner, from virtual-events@ to zoom@. However, the licenses are still with the former user. How can I transfer those? 

Hi dear community members,I hosted recently an online masterclass and I hit record & stop two times. So there are two archives in the cloud: the first one (36 seconds), the second one (1 hour two minutes).I’d love to delete the first archive, because it has no content, and leave the last one.I see both at the same time in the list of the recordings, and the system lets me see them one after another, but I want to delete the first one and leave the second one and share it with the attendees.Do you know how can I do it? I couldn’t find a way…Thank you in advance for your answer.MontserratGirona, Catalonia, Spain

how can I encode a zoom file to mp4 by Linux (ubuntu), I thank you

Why are my meeting summary and recording restricted? I’m the owner of this account and I need to request acces??? I am the only person in the account so I’m really lost. 

iPadでZoomアプリを使用します。iPadのWebフィルタ設定でZoomをホワイトリストに登録したいのですが、登録すべきURLを教えてください。よろしくお願いいたします。

I have my Scheduler set for Mon - Fri 12:00 pm - 4:00 p.m.  If I have appointments on a Monday for example, can I change my availability for that date only or do I have to uncheck Monday and have to remember to go back in and activate it for the following Monday?  I’m looking for a way to say I’m not available for that particular Monday and not have to uncheck Monday making me unavailable for ALL Mondays unless I remember to re-check that day.  TIA

I am on the Zoom Workplace Pro plan and would like to use the Scheduler Management feature.Could someone please confirm if the Scheduler Management feature is available as part of this plan or can only by used if I add it as a paid-for optional add-on to my plan?I ask because I have seen different information in different places and have tried using it by connecting my Microsoft 365 and Google Calendars and by creating a bookings page, all of which is available to me in Pro, but none of the meetings that are booked in my 365 calendar appear in the Zoom Scheduler Management bookings page, possibly/probably because I need to add it as a paid-for option?Grateful for any advice, thanks. 

ho dovuto annullare la prepagata perchè rubata, in attesa posso pagare col bonifico? e con quali dati? 

Went back to check the meeting registration for a scheduled mtg snd It is not listed on my schedule. Where is it and why is this happening? 

Hi, I am trying to convert my meeting recording that was a 2-hour long session with a 1 partner and it is very slow. In the last 30-minutes it has gone to 4%. I have no idea where the file is going to try what the AI suggested. Is this likely to work where it is going so slow?  I really do not want to record this again so trying to help it along while it is still trying.  Guess next time I use the cloud! 

When converting a Webinar to a Meeting (well ahead of the event) - does the link to join the meeting change for those who have already registered? I've read in a few places that the Meeting ID stays the same. Does that mean the URL that registered folks have already received to join the webinar stay the same?? We don't want half of our attendees to not be able to log in to the Zoom because they have an old URL pre-conversion. But I would like to make the change to be able to encourage video/audio interaction.   The Zoom help page specifies that the link won't change when converting a Meeting to a Webinar, but it doesn't specify the same for the Webinar to Meeting conversion.

Ever tried to prompt and get the LLM to gather details from the customer and then use that to make decisions? Has it ever failed? That’s because your architecture for how variables and LLMs interact might need a refresh. Best practice 1: Always use a tool to set the variable and then actually map it to a real global custom variable. Yes, it takes longer in the beginning but it’s worth it for the consistency in experience. Best practice 2: Create a set of 10 “backup” custom variables for you to use as placeholders while you build. You can then come back and rename them to the correct value they represent or exchange them with a new variable. This helps keep you in the habit of actually mapping to a variable field, saves time while you build, and let’s you be more creative with your UX design. Keep a list of what you used the “backup” variables for and always go back and rename them or make new variables to switch out. Best practice 3: Don’t just prompt a reference to a variable. Actuall

I am hosting a conference and recording it. At the same time, I select the "hide self-view" option, so I don't see my video, but other users can see me. However, my video is missing in the recording. How can I hide my video from myself during the conference, but make sure it is visible to others and in the recording?

Couldn't find where to submit a bug report, so I thought I'd start here if anybody has noticed the same, or wasn't sure how to solve it. For about a year, I've noticed the video lag hard occasionally in Zoom, and have discovered the cause. The video lags when I'm on the receiving end of a push notification, when macOS has Portrait or Studio Light (sorry, I can't remember which one of the 2, or if it's both) enabled in the green camera icon in the menu bar. This happens with both iSight camera, or a USB webcam. A colleague and mine tested, and sure enough, when either of us turn off Portrait or Studio Light, then sent the. other a Slack message, the problem went away.