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I’ve noticed since the beginning of this week that Zoom stopped sending me notifications when my recordings are ready. I already checked my Zoom portal and confirmed the setting is turned on. Our company Exchange server isn't receiving these emails either. Any idea what might be causing this?

I am experiencing the same issue. The Meeting Tab is completely missing in the updated Zoom app. This entire functionality has disappeared, and it is extremely frustrating.@Zoom – Please address and fix this issue immediately. Without access to the Meeting Tab, I am unable to view or manage my saved meetings, which makes the app practically unusable for me.Kindly treat this as a priority and restore the missing functionality as soon as possible.

Problem StatementWe're experiencing media desynchronization when conducting Zoom meetings through a Windows 365 Cloud PC environment accessed from Mac endpoints. The primary symptom is audio-video timing misalignment during video conferences, suggesting potential issues with media processing pipeline optimization.Technical ConfigurationClient Hardware: Mac Mini (macOS Sonoma 14.5/14.6 & 15)Virtual Environment: Windows 365 Cloud PC with Zoom VDI clientZoom Architecture:Zoom VDI Client (Windows 365 cloud PC)Zoom VDI Plugin for Mac (local endpoint)Network Infrastructure: Consistent high-bandwidth connection verifiedSoftware Versions: Latest software releases of both VDI componentsSymptom AnalysisPrimary Issue: Persistent audio-video desynchronization with noticeable camera feed latencySecondary Effects: Intermittent echo artifacts requiring session restartConfiguration Impact: Mac-side Zoom adjustments yield no improvementPlugin Effectiveness: No observable performance differential wi

Hello Zoom Support Team,I am experiencing a persistent issue on my Windows laptop and would appreciate your help.Since I bought my device (HP OmniBook 7 Laptop 17-dc0xxx, Windows 11), two host/co‑host controls are completely missing in every meeting:- The option to *lower a participant’s raised hand* does not appear at all.- The option to *Ask to unmute* for muted participants is also missing.These options are simply not there — they do not show up in the participant list or anywhere else.When I join the same meetings from my Samsung phone, everything works normally. The problem exists *only* on my laptop.My current Zoom version on Windows is: *Zoom Workplace 7.0.2 (34412)*.To troubleshoot, I have already done the following:- Uninstalled Zoom from the Microsoft Store and reinstalled it.- Uninstalled Zoom and reinstalled it directly from the Zoom website.- Restarted my laptop.Unfortunately, none of these steps resolved the issue.Could you please advise what might be causing these two co

I am having problem in having two meeting at the same time in zoom where i have purchased 1000 participants package. How should I make two meeting at the same time using this 1000 participants. package 

Hola, no puedo ver una grabación de un seminario compartido, me dicen que los demás participantes si lo pueden ver. Adjunto pantallazo con el problema.Agradezco  la ayuda.Saludos.

You've got the license. You've seen the demos. Now it's time to actually host your event, and you want it to go well. Not "we'll figure it out next time" well. Actually well.Good news: the platform is designed to make this achievable. But there are a handful of foundational steps that, if you skip them, will create friction you'll feel on event day. This post walks through the critical first moves every new event host should make before they ever click "Create." Step 1: Make Sure the License Is Assigned to the Right UserThis sounds obvious, but it trips up more organizations than you'd expect. Zoom Events, Webinar, and Webinar Plus licenses need to be assigned to the person (or people) who will actually be hosting and managing events — not just whoever happened to be on the purchase order.Why it matters: The license holder's account becomes the home base for your sessions, your settings, your recordings, and your team's access. If the license is sitting on an admin's account who never

I would like to upgrade my account for only 1 occasion; a celebration of life (death of a mother).I do not want to buy a 12 month upgrade Is there an optionI need 2 hours zoom time

Hi, My housebound 94 year old MIL has been using Zoom on her ipad since Covid lockdown to keep in touch. She finds it invaluable. Recently she has experienced problems logging in to meetings due to continuous pop ups asking her to upgrade and now the addition of Calendar items filling up her home screen and reducing the size of the Join Button. Is there a way to get rid of all the clutter to just allow her to log in to a meeting without all the confusion it causes her?

Hoping someone can help me out with this.  I started the recording at the beginning of the meeting. We got the standard audio notification that the meeting was being recorded. Then over an hour later the same audio notification came on letting us know the meeting is now being recorded.  There was no notice that the recording stopped.  There was no cohost, only me, and I didn’t stop or pause the recording. There was no internet connection issue.  That hour gap is not recorded. There are two separate recordings, the first 20 minutes and the last 25 minutes.  An hour in between is missing.  What would have caused this issue and how can it be avoided moving forward?  Any assistance with this will be greatly appreciated.  

zoomミーティング中、延長したときクラウドへ録画していると整理したと通知が来て、ミーティングが停止される。回避方法はあるか

プランをプロに変更して料金を払いましたが、変更されていません。どうすれば良いですか？

Could we all make a call and introduce ourself?

Hi folks. My first post here... I click on 'meetings', I get the circle, with nothing coming up... suggestions? Have shut down laptop/ rebooted etc.

Hello,I am a Zoom Pro subscriber and I have lost ALL the content of my Notes completely.Here is my situation:I can still see the titles of my notes, but all the content/transcriptions inside have completely disappeared I had many notes linked to past meetings that I had not yet processed The Trash is empty — nothing to restore I have only one single Zoom account I did not delete anything manuallyThis is a serious data loss for me professionally. These notes contained important information from client meetings that I cannot recover any other way.I have already tried:Checking the Trash tab → empty Checking account settings for Notes feature → enabled Logging out and back inI need urgent escalation to a technical team for server-side investigation and potential data recovery.Can a Zoom employee or moderator please help escalate this case?Thank you.

   I run customer research interviews over Zoom and process transcripts programmatically (via Claude/AI tools). After each  interview, I extract key quotes with exact timestamps and want to save short clips of those moments as permanent Zoom Clips to  share with stakeholders in Notion.  The current manual friction:  The Watch Highlights feature auto-selects moments I didn't choose. To create clips from my own extracted quotes, I have to: open  the recording, deselect all of Zoom's auto-highlighted moments, then manually hunt for and select each of my timestamps. This  is the most tedious step in an otherwise automated workflow.  What I investigated:  - The Zoom Clips REST API (/clips) only supports uploading video files — there's no endpoint to create a clip from an existing cloud recording by specifying a time range  - Watch Highlights has no API surface at all — it can't be controlled or pre-seeded programmatically  What I'd need to automate this:  1. POST /recordings/{meetingId}/cli

Hello Zoom Team,I’d like to request a much-needed enhancement to Zoom’s transcript feature that would significantly improve usability and avoid lost content—especially for co-hosts and participants who rely on transcripts for meeting documentation, note-taking, or compliance.Feature Request:Please add a Zoom setting or transcript app enhancement that enables auto-saving of the meeting transcript to a user-defined file path (e.g., local drive, OneDrive, or network folder).This would eliminate the need to manually click “Save Transcript” at the end of every meeting.Why this matters:Transcripts are often lost when another host ends the meeting before I have a chance to hit "Save."Sometimes the transcript panel gets hidden or closed, and I simply forget to reopen it to save before leaving the meeting.In multi-host meetings or high-stress environments, it’s easy to miss the manual save step.Having a simple option like:Auto-save transcript to: [file path]would solve this entirely and align w

Hi everyone! Is it possible to disable the participants' cameras when creating the meeting? 

How to add an administrator to my account

is there any way to change the settings on the appearance of the CC/Live Transcriptions during a meeting?i’m using the web browser client. there were two tiny lines, squashed to 1/10th of the screen width, and they kept changing order as different people were speaking.  there wasn’t any way to resize the caption area, or change font size/colour/background.  (that i could find, anyway.)  is that it??? 

Can we get the old zoom app back?  Zoom Workplace is garbage.  It doesn't connect properly at all.

When I try to export “My Notes” from a meeting, it lets me export the “summary” with no problems, but when I try to export the “transcript”, it only exports the title of the meeting without the transcript.I’ve tried all the solutions google has found for me but none of them worked.  I’m hoping someone can help me.Thank you.