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GoPackx2
Newcomer
March 4, 2025
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Remove old account from Zoom client

  • March 4, 2025
  • 1 reply
  • 43 views

I'm using the Zoom client app on macOS and I have two valid Zoom accounts; one I use for an organization and the other is my personal free one.  The latter used to be linked to a different Email address which I've since deleted, but when in the Zoom app and when I click on my account icon in the upper right hand corner and select the "Switch account" option, I see three accounts ... the two valid ones and a 3rd for the now nonexistent Email address.

 

There's not a Zoom account for the invalid address because I changed the Email address for my person account to the now good one, so I have no way to log into Zoom with the old address to delete the account. I'm just looking for a way to remove that from showing up in the client app.

Best answer by MGSR

Hello @GoPackx2,

Welcome to the Zoom Community! We're glad to have you here.

If you're unable to log in to the account you wish to remove, you may need to perform a clean uninstall of the Zoom desktop app and reinstall it. To perform a clean uninstall of Zoom on a Mac, you can use the ZoomVDIUninstaller application. You can locate this application by navigating to /Applications/ZoomVDIUninstaller.app and double-clicking the file. Alternatively, you can run the following command in Terminal: sudo /Applications/ZoomVDIUninstaller.app/Contents/MacOS/ZoomVDIUninstaller --silent. This will remove Zoom completely from your Mac, including any configuration files and locally saved Zoom app settings. Just make sure to follow the steps carefully to ensure a thorough uninstallation process.

Let us know if this helps or if you need further assistance.

1 reply

MGSR
Community Manager
MGSRAnswer
Community Manager
March 4, 2025

Hello @GoPackx2,

Welcome to the Zoom Community! We're glad to have you here.

If you're unable to log in to the account you wish to remove, you may need to perform a clean uninstall of the Zoom desktop app and reinstall it. To perform a clean uninstall of Zoom on a Mac, you can use the ZoomVDIUninstaller application. You can locate this application by navigating to /Applications/ZoomVDIUninstaller.app and double-clicking the file. Alternatively, you can run the following command in Terminal: sudo /Applications/ZoomVDIUninstaller.app/Contents/MacOS/ZoomVDIUninstaller --silent. This will remove Zoom completely from your Mac, including any configuration files and locally saved Zoom app settings. Just make sure to follow the steps carefully to ensure a thorough uninstallation process.

Let us know if this helps or if you need further assistance.

G
Newcomer
GoPackx2Author
Newcomer
March 5, 2025

Thanks for the response. I was thinking that might be what's needed but was hoping for a less aggressive solution, perhaps maybe that the accounts are stored in some text file which I could edit.

 

I assume all my scheduled meetings are associated with my Zoom account and an uninstall/reinstall will bring them all back once I log back into the client, correct?

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