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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

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Acces to Webinar denied

PapaJack
Newcomer
Newcomer

‎2024-06-07 09:07 AM

I have a client who is reported as having registered but not paid, however our Paypal account has her payment. She didn't get a confirmation email with the link to join

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1 REPLY 1

DeniseLahat
Community Champion | Customer
Community Champion | Customer

‎2024-06-08 01:00 PM

you can resend the attendee JOIN link. Did you check that she appears under MANAGE REGISTRANTS?

 

Denise Lahat

https://www.facebook.com/groups/zoomeventpros

Denise Lahat
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