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Pushing out event reminder

fidouglas
Newcomer
Newcomer

Hi team

 

when I manually resend an event confirmation and click the check box to the left of Registrations - does  this go to all registered attendees or just the ones featured on the first page of registrants - see photo.

 

Also having problems with reminders to panellists and registrants not going as specified i.e. 1 week, 1 day, 1 hour.

 

Thanks

Fiona

 

fidouglas_0-1631584810663.png

 

1 REPLY 1

Mathi
Contributor I
Contributor I

@fidouglas ,

Only it goes to the first page of registrants. If you go next page, again it will ask to select. 

 

Default 1 week, 1 day, 1-hour reminder is not selected. Open your Event and select Email settings, Edit reminder email to panelists and attendees option. select all three reminders and save it.

Email setting -Reminder.PNG