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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Problem with Attendee Report for webinar

JnevelIASA
Newcomer
Newcomer

‎2022-03-28 11:11 AM

I need to find out who actually attended a recent webinar my association hosted. When I generate the Attendee report for the webinar, the csv file includes everyone who registered rather than attendees. Furthermore, in the first column labeled "Attended", it says "No"  on every line for every person. Now, I can't differentiate between who attended and who registered. Can anyone help with this? 

 

 

3 REPLIES 3

scoeventadmin
Newcomer
Newcomer

‎2022-03-28 01:10 PM

Hi-I am in the same boat with webinar. My join/leave times are blank. 

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Continue_01
Newcomer
Newcomer

‎2022-03-28 06:14 PM - edited ‎2022-03-28 06:16 PM

I have the same situation. Did you find out how to figure out the problem?

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JnevelIASA
Newcomer
Newcomer

‎2022-03-30 06:42 AM

I filed a ticket  with the Zoom support team. They got back to me yesterday and said they are aware of a subset of users experiencing the same problem and the engineering team is working on a fix.  

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