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Inconsistent/glitches?

zimmro
Newcomer
Newcomer

Ran a webinar today but I have never experienced the range of technical issues on Zoom that I have today.

Some people could hear me, others couldn't; some could see slides from share screen, others couldn't; for some it froze on one slide and wouldn't move along, but for others it was fine.

People went out and came back in - usually to no avail; I stopped sharing and then restarted which fixed it for a bit then I had to stop and restart again and it was fine for the rest of the webinar.

All in all, frankly a nightmare.

Any thoughts?

Thanks

1 REPLY 1

DeniseLahat
Community Champion | Customer
Community Champion | Customer

what was your internet connection like?  Were you connected by cable?  what was your upload?  Also was your webinar set up for HD for you and for attendees?

Denise Lahat
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