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cancel and refund

psh07_
Observer

Hello!

I've been using the account (for education) well, but today, the settings suddenly changed.

They said my account is basic type.

I thought the free policy for educators was over.
So i paid to upgrade my account.
But it wasn't. just error.
 
So what i want to ask is
1) Can i use my account for education same as before?
2) Can i cancel the upgrade to pro and be refunded the bill(about 15 dollars)?
 
I am so grateful for creating a program that can be used for students comfortably.
 
Sincerely yours, 
1 REPLY 1

Rupert
Collaborator