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SMS feature doesn't work after business hours?


I run a business and handle some admin work after business hours. I am trying to set up a new profile and the site requires text verification. I just realized, after never receiving the texts from the company, and not receiving my own test texts, that SMS doesn't work beyond the set phone hours. What is that about? AND there are no separate features to manage SMS apart from other phone features. This service is not as dynamic as advertised.


Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi tr510,


please check to see that you have enabled sms for whatever telephone numbers you want to use sms.


please see

Setting up SMS – Zoom Support

Frequently asked questions about SMS – Zoom Support


thanks,  eliot


please see these two support articles: