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Cutting back on toggle tax: Penn Community Bank fosters productivity through seamless experiences.

When Penn Community Bank found they were wasting resources jumping between disparate solutions, they turned to Zoom for help. Toggle tax (noun)The time and cost wasted by switching between apps to get work done. Andrew Duckworth is one of its biggest...

Multiple SMS Campaigns

Greetings. Currently, I'm only allowed to create one (1) SMS Campaign. What are options/ideas to have a second SMS Campaign? Could I create a new Business Account specific to a Department so I can have a 'second' SMS Campaign? Thoughts??

Do outgoing Zoom Phone calls made from the desktop client automatically open in Salesforce?

Hello, We have an organization where outgoing Zoom Phone calls are made from another system, which launches the call in the Zoom desktop client. If we have the Zoom Phone integration setup in Saleforce, and a browser tab with Salesforce open, will we...

Internal Incoming Calls Getting Rejected

One of my employees is not receiving incoming calls from other employees. She can make outgoing calls, but not receive them. We have checked her phone settings and all looks good. Her desktop phone (Yealink) will ring about a half a ring then the cal...

How do you use groups and sites in your environment.

Any advice? Wanting to get more details for searching and exporting users . I already have sites setup. No use of site codes. Sites are mostly setup for physical offices so E911 has physical address for end user. No physical Poly desk phones all are ...

Zoom sms in Australia and NZ

Does anyone know when this will be available?

Zoom Phone - Unable to order main company number displayed when setting up phone system

When I try to set my Zoom Phone system, I am able to select the area code and available phone numbers but when I go to complete the setup it displays the error message "unable o order main company number". Has anyone experienced this previosly?

Resolved! Can't use subnet mask with Emergency services/location management

Is there no way to put a subnet mask either /xx or full mask with 255.x.x.x. to tie an IP to a site for e911? both methods fail when I try. any tricks I am missing? thanks

Voicemail Time and Date for Message

It appears that when checking voicemail using a desk phone (Poly VVX 450 in this case) the system does not mention time or date of when the voicemail message was left. Is it possible to change this for it to be played back to the user so they know wh...

Why is there a huge space in the quotes " (123) 444-1234)" when exporting unassigned numbers?

Zoom's exporting unassigned numbers by default puts in 3 spaces before the phone number. Why is that? if I need to copy/past this info, having the spaces is going to be a problem. how do you guys get around this. I really don't feel like having to wr...

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Cutting back on toggle tax: Penn Community Bank fosters productivity through seamless experiences.

Multiple SMS Campaigns

Do outgoing Zoom Phone calls made from the desktop client automatically open in Salesforce?

Internal Incoming Calls Getting Rejected

How do you use groups and sites in your environment.

Zoom sms in Australia and NZ

Zoom Phone - Unable to order main company number displayed when setting up phone system

Resolved! Can't use subnet mask with Emergency services/location management

Voicemail Time and Date for Message

Why is there a huge space in the quotes " (123) 444-1234)" when exporting unassigned numbers?

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Introducing Zoom Workplace

Discover the latest innovations at Zoom!

What is the Zoom Phone System?

Resolved! Can't use subnet mask with Emergency services/location management

Community Champion Program