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Using a Poly VVX 250. I've got the outgoing countries set and all works fine on the app. I can call out to anywhere I need. However, I get the following message when trying to make outgoing calls on my poly phone: "Sorry, we cannot complete your call. Your service plan does not support calling to this destination"
Solved! Go to Solution.
How is your device configured? Is it a common phone, is it set up for hotdesking, or is it assigned to the same user that is signed into the app?
Have you tried reprovisioning the phone since making plan changes to the user account?