Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Zoom Voicemail Not Showing on Windows App

We have an issue that's popped up for multiple users in the last few weeks. The Zoom Windows App will not show the complete list of Voicemails for the user. Users will see a notification of a new voicemail but not be able to review it. If the user ch...

joining meeting by phone only

What type of membership do you need to have in order to allow some participants to join by phone only? I can't seem to get it to work on the free membership. Do you have to upgrade to the $20 per month membership or higher? Thanks.

MariaC1 by Listener
  • 2 replies

Porting numbers away from Zoom- Need BTN

Good Day, Trying to port a chunk of numbers from Zoom to Microsoft Teams. Teams requires a BTN (main billing number of the voice account). I opened a ticket with Teams support and they say they do not use BTN (everyone should have this). So what have...

Account Registered through Zoom Partner???

Is anyone having trouble contacting support via the phone number?? I just tried calling. We are a healthcare business account and have the ability to talk to technical support. However, today, I'm getting a recording that says, "our records indicate ...

Error - Something strange occured

This morning Vimeo on my iPhone has decided to stop uploading videos from the phone. Whenever I try I get the message 'Error - Something strange occured. Please try again' - I have tried several times but does the same, Any ideas how to fix?

Zoom desk phone as a backup

Hi We'd like a deskphone for use in a backroom ... to hear an incoming call and take the call from the front room (where the PC is located). Zoom documentation states that common area phone limitations include Call handling rules based on business, c...

Queue showing Inactive during or after finishing a call

Hello,My team and I utilize the Desktop Power User pack to make our process more streamlined. This shows us when people are active or inactive in the queue.However, when using this feature, it will show that you are inactive while on an active call, ...

BMWi86 by Listener
  • 1 replies

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