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"Launch a meeting"


Sometime in the last week or so, I've been having trouble launching my meetings. Is anyone else having this problem? I click to start the meeting and the page with the big blue "Launch meeting" button comes up. When I click on it nothing happens. There are two lines below: 1) click to download Zoom, and 2) join from browser. I have tried both of these buttons. I have re-downloaded Zoom but that hasn't addressed the problem. Also, I am able to join from my browser but sometimes my camera doesn't work and it seems like it is a less optimal interface. I assumed maybe there was a Zoom update or something and that it would start functioning properly in a few days, but it doesn't seem to be self-correcting. Thanks in advance for any advice. Oh, one more thing, I tried to get live chat support and it told me that my account support live chat, but that is news to me. I have had live chat support in the past.



I have the same problem.  In the past week or so when I try to join a meeting (that someone else created)  I am directed to a screen where I would normally choose the blue Launch Meeting button; nothing happens after choosing this button.  After a few times I will get an option that allows me to join via my browser; however, this sometimes has audio issues.  I realize Zoom has made changes but they do not seem for the better and I don't have time to watch their hour long videos that they keep sending me.