Ready to set up and use Zoom, but aren't sure where to start? Begin with our onboarding support experience for everything you need to get started.

Get Started
cancel
Showing results for 
Search instead for 
Did you mean: 

Zoom meeting suddenly closes and turns on automatically twice. And all chat is back

HHY
Observer

 

Situation has occurred.
In the middle of the meeting, meeting A suddenly closes and turns on automatically twice.

Specific details.
- The phenomenon of the meeting closing and turning on is different from when the meeting ends, such as "leaving the meeting."
All the chat records that I left after the meeting were brought back.
- The host and participant are automatically reconnected without reconnecting.
- The laptop network that ran the meeting was through a router.

2 REPLIES 2

Bri
Zoom Moderator

Hi there, @HHY! What version of Zoom are you using? Would love to help you figure out what's going on here! 

I use ver.5.8.4(1736) of Zoom