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Zoom meeting add on not working in outlook

faruqukactive
Listener

Hi 

 

When the user creates a meeting request through Outlook, zoom add on not add atomically the meeting email. its shows adding Zoom meeting but not. Does anybody have any idea? 

1 REPLY 1

CarlaA
Zoom Moderator
Zoom Moderator

Hi @faruqukactivethank you for posting for the first time, and welcome to the Zoom Community!

 

Let's try the following steps to reinstall the Outlook add-in for Zoom. I believe this will solve the issue you are experiencing 🙂

 

1. Open Outlook and sign in to your account.
2. In the upper-left corner, click the **File** tab.
3. In the navigation menu, click **Info** then scroll down and click **Manage Add-ins**.
Outlook will open a browser to manage your add-ins. If prompted, sign in to your account.
4. In the **Add-Ins for Outlook** window, search for Zoom for Outlook and click the three dots icon.
5. Click **Remove**.
6. Close Outlook.
7. Go to **Manage Add-ins** and search for Zoom for Outlook.
8. **Add** the Zoom add-in.

 

Open your Outlook then schedule a meeting and send the meeting invitation.

 

Keep me updated! 


Carla (she/her/hers)
Zoom Community Team
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