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Zoom keeps showing please check your network connection




I am from Malaysia and just found out today that my zoom meetings on both laptop and phone cannot log in or connect with any zoom meetings. 


I tried with my home wifi and my own personal data(Digi) and both couldn't let me connect to zoom. However, i can go onto the zoom main website, just when login it tried to connect in which persists for a very long time. 


Anyone that can help with this? Devs?


Zoom Moderator
Zoom Moderator

Hi @barbaratsai, welcome to the Zoom community! I would suggest trying out some of these steps to test your network connection if you are still experiencing this issue:


Hope this helps 🙂

I have same issue.  Just started today “please check, etc. Etc.  I have 2 iPads side by side.  One hers that message for sign in the other does not.  I have rebooted iPad, no result


I also have this issue and the link provided does not help whatsoever. I also receive a error right after the network connection error. "Your login attempt was unsuccessful. Try again. If this occurs multiple times, contact IT support."