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Zoom keeps showing please check your network connection

barbaratsai
Listener

Hi, 

 

I am from Malaysia and just found out today that my zoom meetings on both laptop and phone cannot log in or connect with any zoom meetings. 

 

I tried with my home wifi and my own personal data(Digi) and both couldn't let me connect to zoom. However, i can go onto the zoom main website, just when login it tried to connect in which persists for a very long time. 

 

Anyone that can help with this? Devs?

1 REPLY 1

crchan123
Zoom Moderator
Zoom Moderator

Hi @barbaratsai, welcome to the Zoom community! I would suggest trying out some of these steps to test your network connection if you are still experiencing this issue: https://support.zoom.us/hc/en-us/articles/201362463-Wireless-WiFi-Connection-Issues

 

Hope this helps 🙂