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unstable network connection and low band width messages

diane9
Listener

Hello

I have recently changed internet provider, but am still getting the following 2 messages;

'Low band width' and 'unstable network connection' when I first log into a meeting as host.  I am also on mute when I haven't changed anything.  

Is this a Zoom/settings issue or is still to do with my internet??

 

Many Thanks for your advice

1 REPLY 1

Bsmith0411
Observer | Zoom Partner
Observer | Zoom Partner

I have the same issue. Tried everything that was suggested but still get the messages and very unstable zoom sessions. Did you find a solution