Zoom ignores rescheduled meetings and sends reminder at the original time

[DavidLilly]

I set meetings in Google Calendar and use the Zoom Add In to schedule Zoom meetings.  When one of these meetings is rescheduled, everything in Google goes well, but the Zoom client sends holds the meeting at the original time, and sends reminders of the meeting at the originally scheduled time - which can get annoying given the volume of meetings going on.

So if I change a weekly meeting at 2 p.m. to the new time of 3 p.m. - I still see the 2 p.m. meeting when I sign into Zoom or click Schedule in the Zoom client, and I get a reminder at 1:50 p.m. despite the meeting time change.  

[geoffbernard_bw]

I use Outlook with Office365 and see the same issue. I'd love to find out if I have a setting that needs to be changed or if this is an actual issue.

[Eliot]

hi david lilly,

have you tried

Using the Zoom Scheduler extension for Chrome – Zoom Support

thanks,  eliot

[Jameswalter]

How to reschedule a Zoom Meeting

If you need to reschedule a meeting, simply update your schedule on your calendar.
It is not necessary to update the meeting on the Zoom scheduler unless the rescheduled date is more than 30 days away for a non-recurring meeting.

How to add or delete invitation attendees

If you need to add or delete attendees, you can do so from your calendar (To: or Add Guests on calendars).
There is no need to update the meeting on the Zoom scheduler.

How to edit your scheduled meeting on the Zoom client

Click the Meetings, Upcoming tab, find and select the meeting, then click Edit.
You can use it to update the scheduled time, however this is not necessary as the meeting can be started at any time as long as it available to edit.

Regards,
james