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Zoom Update Created Issues When Sharing Screen and Playing Zoom Music


Hello, I updated my Zoom account today - 6.0.0 (37205) - and found that while I was in my meeting I couldn't both share my screen and play music through the Zoom App. The App button disappeared. When I stopped sharing my screen, I could open the Music app and play, but somehow this showed to the meeting participants, they could see the music I was selecting. Please let me know how to resolve this issue, as we regularly like to play music while participants reflect on the slide content. Thank you!


Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi morgandennowlh,


i have the same 6.0.0 windows client and i could share screen and play music.


i followed the support article.

Sharing background music or computer audio on Zoom


Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.


thanks,  eliot



 Hi, Eliot. No, that did not answer my question. I had mentioned the Zoom Music App in my original message, which isn't mentioned in this article at all. I am balancing several things on my screen when presenting, and it's much more complicated to play music outside of the Zoom Music App.