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Zoom Backgrounds

Alabama55
Listener

I am unable to use my zoom backgrounds as it states I do not have a green screen, how do I add a green screen to my laptop?

 

1 ACCEPTED SOLUTION

Arps
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hello!

 

The virtual background feature is somewhat taxing on your CPU.  Because of this, there are minimum requirements to use it without a green screen.  See here: https://support.zoom.us/hc/en-us/articles/360043484511-Zoom-Virtual-Background-system-requirements

Image only without a physical green screen

  • Zoom desktop client, version 5.2.0 or higher
  • Windows 7, 8, and 10 (64-bit)
  • Supported processors 
    • Intel i3 
      • 2 cores or higher
      • 5th generation or higher
    • Intel i5
      • 2 cores or higher
      • 3rd generation or higher
    • Intel i7
      • 2 cores or higher
      • 3rd generation or higher
    • Intel i9 
      • 2 cores or higher
      • 3rd generation or higher
    • AMD
      • 8 logical cores
      • 3.0Ghz or higher

Image only with a physical green screen

  • Zoom desktop client, version 3.5 or higher
  • Supported processors
    • Intel 2 cores with 2.0Ghz or higher (i5/i7 or AMD equivalent) processor
    • AMD Ryzen 5/7/9 or higher

 

You can get an inexpensive green screen on Amazon or Webround.

 

Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

Thanks!  Rick

View solution in original post

6 REPLIES 6

Arps
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hello!

 

The virtual background feature is somewhat taxing on your CPU.  Because of this, there are minimum requirements to use it without a green screen.  See here: https://support.zoom.us/hc/en-us/articles/360043484511-Zoom-Virtual-Background-system-requirements

Image only without a physical green screen

  • Zoom desktop client, version 5.2.0 or higher
  • Windows 7, 8, and 10 (64-bit)
  • Supported processors 
    • Intel i3 
      • 2 cores or higher
      • 5th generation or higher
    • Intel i5
      • 2 cores or higher
      • 3rd generation or higher
    • Intel i7
      • 2 cores or higher
      • 3rd generation or higher
    • Intel i9 
      • 2 cores or higher
      • 3rd generation or higher
    • AMD
      • 8 logical cores
      • 3.0Ghz or higher

Image only with a physical green screen

  • Zoom desktop client, version 3.5 or higher
  • Supported processors
    • Intel 2 cores with 2.0Ghz or higher (i5/i7 or AMD equivalent) processor
    • AMD Ryzen 5/7/9 or higher

 

You can get an inexpensive green screen on Amazon or Webround.

 

Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

Thanks!  Rick

  1. It's my android mobile 

I have a green screen, but the virtual background shows up on everything BUT the green screen. As in, my teeth, my glasses, my shirt collar..... What's up with that? When I taped up a bunch of sad looking green poster boards with a mess of scotch tape (seriously ghetto style, not gonna lie), the virtual background worked beautifully. Now I've got the fancy screen and it's a mess.  Not to mention the fact that I look sunburned against the green screen with the virtual background is turned off. Help???

HI Rick- I have a mac and I can save the zoom backgrounds but when I use them, the background shows but I go invisible!! Why is this please and what do I need to do to use these?

mohammedfaiz257
Listener

 not found virtual background optionin my android mobile