Why won't Zoom record gallery view? No matter what I do in settings all I get is active speaker.

[jammmsmimmm]

I've changed my settings a bunch of times and I can't seem to get Zoom to record gallery view. I thought there was a way to get it to record both active speaker and gallery, but no matter what I try I can't get that to happen.

Here's a screenshot of my settings. Sincerely hoping someone can help out with this!

[jammmsmimmm]

Bump. Anyone?

[Frank_TB]

Hello,

What Zoom license did you have?  Do you pay for Zoom? 

Regards

[jammmsmimmm]

Hi Frank - yes I do. I've got the Zoom One Pro license. 

[Frank_TB]

 Hello,

Please read this Zoom support article on Recording Layouts if you have not already done so:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062314 

Assuming you are Cloud recording make sure the following setting is selected in your recording settings:

 

Regards

If my reply helped, don't forget to click the accept as solution button!

[JulsKitchen]

Same problem here. 😡

[pner]

Same problem here. Now 10 days after original submission. Why no response from Zoom?