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Virtual Background is Grayed out on my Macbook Pro

MrWalters
Listener

Virtual Background on my Macbook pro is Grayed Out, Ive downloaded the lastest version and its turned on in the account online, its still grayed out.  

 Help: waynewalters  at g

2 REPLIES 2

ZoomTestKitchen
Community Champion | Customer
Community Champion | Customer

This is commonly because your computer doesn't meet the prerequisites to support virtual backgrounds. Here is a link to a document that provides the list of prerequisites.

https://support.zoom.us/hc/en-us/articles/360043484511-Zoom-Virtual-Background-system-requirements


Jeff Widgren | Host of Zoom Test Kitchen

My MacBook means and beyond suggested system requirements.

MacBook Pro 2015, 2.7 Ghz duo-core is, 8GB memory. Big Sur 11.4 system