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Upgrade to Pro Plan from free.


Currently I have two IDs and two mail addresses registered for free service. Will this affect purchase of upgrade plan?

If so, how it affects on purchase?  Really appreciate any feedbacks.


Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi @emken902!

If you have two different IDs and two different email addresses, upgrading one account will not affect the other.


How to upgrade to a paid account:


If you have any additional questions in regard to upgrading your account, please contact our billing department by opening a ticket using this link: Please make sure you are logged in with your Zoom account so we can access all the necessary data on our end.

If this helped, please remember to click on the "Accept as Solution" button below.