Today, several PDF files were shared in chat during a meeting. I was able to download all but one. Everyone else was able to download all. No error message. It said "click to download" but nothing would happen. I could click and download all other files. The size of the file was smaller than some, larger than others, so I don't think it was a size thing. They tried reposting it several times and it happened each time for one specific file. Any thoughts?
Hi @jf72@BVP4W@1Actorken , thank you all for your contributions to the Zoom Community. Usually, we will just need to reinstall the Zoom app to get this working for you all again. I apologize for any inconvenience this may have caused!
The following steps should help get the old installation cleared, and get Zoom reinstalled and working for you.
1. Uninstall the Zoom application completely, and then restart your computer when it's finished.