UPDATE REQUIRED

[Hillary]

I get this message when I lunch zoom link.

"Your app version needs to be higher to join this meeting. Please contact your IT team to update your app"

[Bort · Accepted solution]

Hi @Hillary 

Sounds like your IT team has set a minimum required version for the Zoom desktop client. Additionally, you likely do not have admin credentials to preform the update yourself. 

You can certainly try downloading and installing the latest client yourself, but if you cannot get beyond the step requiring admin credentials (login info), you will need to contact your organization's IT dept. 

[fayyadaayan]

How do you contact your IT team to update your zoom desktop client

[JK35]

I don't have an IT dept. I am just an individual trying to zoom into my  church services.

[jc14]

Same issue here.

Zoom seems to be forcing to a paid version, or the browser version.

Teams, here i come...

[LisaShea]

I'm having this same issue. This is my home machine that I run classes on. I am my own IT department. This is my personal machine. It should not be telling me to contact an IT department. I even tried running the Zoom client in administrator mode.

[LaBo1]

Having the same problem as others- Update required.  Unfortunately it says that it updated but didn't. I do not have an IT admin. Sent ticket to support and they pointed me to the zoom community for help. Zoom isn't providing help.

[RoyalSilk]

Exactly the same here.  What is the solution?