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Turn off connection error pop-ups

dowon
Listener

I'm using Windows 10.
I have zoom on my laptop.
When I'm not connected to internet, my zoom application keeps giving me pop-ups that cover the foreground and never go to the background even when I click on other apps. Even when I want to do something without internet, I can't do anything because the pop-up covers the screen.
That pop-up says something like unable to make secure connection.
Even after I close that pop-up, it pops up again and again and again.
I want it to stop doing that. How can I make it stop?

6 REPLIES 6

JRing2023
Listener

I have same problem, did you ever get this resolved? Really annoying.

newcombg
Listener

Still waiting for the answer, Zoom.

HP80
Listener

I also have the same problem and it makes my computer almost unusable when disconnected from the internet. Is there an answer to this yet?

EliR
Listener

Same by me with Win11 and Zoom Version: 5.17.2.Any feedback ?

sdschear
Listener

Almost a year after the first post on this list, I am still having the same problem.  

CarlaA
Zoom Moderator
Zoom Moderator

Hi everyone! 

 

If you are currently using the Zoom app on Windows please go to the Settings of the Zoom App > General > and unclick the options for Start Zoom when I start Windows and Silently start Zoom when I start Windows.

This should prevent Zoom from auto-starting and hopefully prevent the pop-up. 

 

Let me know if that works!


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?