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Zoom AI Companion2021-10-13 06:18 PM - last edited on 2022-03-03 12:40 PM by RN
Hi, I am running a weekly series of sessions which involves screen sharing a video. The second session last night had issues where some participants had shadow blocks on their screens, and were also aware if my mouse pointer moved. This did not happen the first week. I tried ticking and unticking the Optimise for video check box which did not seem to help. Any ideas?
2021-10-13 07:46 PM
Hi @psbw
Go into your local Zoom Settings > Share Screen > and un-check "Show my Zoom Windows to other participants".
That should fix your problem.
2021-10-13 07:55 PM
Rupert, thank you! I'll check that out.
2021-10-13 08:14 PM
2021-10-13 08:17 PM
Hi @psbw
You'll need to look in the Settings of your local Zoom app on your computer. You are looking in the web settings online.
2021-10-13 08:29 PM
2021-10-13 08:40 PM
Hi Rupert,
This may fix it? - from a Youtuber
2021-10-13 09:12 PM
2021-10-16 10:44 AM
Hi @psbw
I would suggest you ensure you are on the latest version of Zoom:
https://support.zoom.us/hc/en-us/articles/201362233-Upgrading-Zoom-to-the-latest-version