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Screen Share Turrned Black. Wouldn't Work, and Kept Kicking Me Out

AndreaFizz
Listener

I was conducting a masterclass and when it came time for me to share my slides, the screen went black and I couldn't share at all, and kept being kicked out. I had none of these problems during the day.

3 REPLIES 3

Bri
Zoom Moderator
Zoom Moderator

Hi @AndreaFizz , and welcome to the community! Could you share which device you were using and what version of Zoom you're currently on?


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?

AndreaFizz
Listener

Hi, @Bri and thank you!  I'm on Version: 5.13.11 (13434) and I was on my laptop.

Thanks for responding! Could you try updating to the latest version of Zoom, and let me know if that resolves the issue?


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?