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Recording storage limit


I have a 5 gig storage plan for zoom cloud recordings but I get a warning email when I get to 1 gig?!? Any ideas what’s wrong?


Community Champion | Customer
Community Champion | Customer

No idea. Can you drop in a screen shot of your recording page ( and redact any personal info in the titles and Meeting IDs?


 What type of account do you have, and how many users are on the organizational account?

Ray - / aka "Old Desert Lizard"
Please mark this post Accepted if it helped you !

Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi @CarlM 

An email is sent to account admins whenever an account's cloud storage has reached 80% of their allotted space. This email is mentioned in this article:


Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.