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Problem sharing screen on android mobile device

MaryS1
Listener

I have been trying to use screen share on 3 android devices, a Samsung phone and 2 Samsung tablets. I am able to share photos and the  url option, however when I try to share the screen all I get is "search apps" and dialogue saying "this permission allows an app to show things on top of other apps you're using ". I'm not given the option to to click on anything else.  Please advise. I am using zoom version 5.17.7 (19440)

1 REPLY 1

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

Hi marys1,

 

When you are trying to share your screen, are you the host or a participant?

The host can prevent participants from screen sharing

 

These are general directions for screen sharing including using android devices.

Sharing your screen or desktop on Zoom

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060596#collapseAndroid

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks, eliot