Showing results for 
Search instead for 
Did you mean: 

Playbac k of a meeting recording has audio but no video


I have conducted many meetings with Zoom and made local recordings.

In all cases, I use a Logitech 930E camera and a background option from Zoom.

Recording location is not the default, but has been changed to a different network drive.

I am using Zoom Version: 5.16.10 (26186) on a Windows 11 Enterprise Edition machine with 64GB of RAM.


Previously I have been able to use Media Play and VLC to playback the meetings and see video and hear audion.

Since updating to this version of Zoom, I am unable to view the video - the video screen is green - but can hear the audio.