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Plan combination


Hello all,


I initially signed up for a free zoom plan.  I created a group on MeetUp and scheduled a meeting.  When I realized the time factor on Zoom I purchased a discounted plan. when I sign in to my free plan I see the MeetUp meeting but when I sign up on the paid plan it's not there.


How do I solve this issue?  Can I combine both accounts?  Do I just reenter everything? Is there a way to cross-over from one account to another? 


Obviously I'm new at all of this and feeling my way around but need help.


Thanks in Advance


Note Taker | Zoom Employee
Note Taker | Zoom Employee

Hi @Kanina! I know it has been a while since you initially posted, but I want to make sure you receive assistance. Are you still having this issue? If so, I'd love to help you get it resolved.