Participants in waiting room not showing up

[aburger0873]

I have a new Pro account and have enabled waiting room for my personal meeting room. I have tested it out with a number of people using my personal link - they are in my waiting room, but they never show up for me. Has anyone else experienced this and found a fix? I've already submitted a support ticket, but thought I'd ask here. 

[Hazel_]

This happens in my Zoom room too. Could you let us know if you find a solution? Thanks!