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Zoom AI Companion2024-05-15 01:02 AM
Hi there
Need your help urgently. My Logitech Brio webcam recently stopped working. It does not work only on Zoom. I use a MacBok Pro on MacOS Sonoma 14.4.1 on 16 GB RAM. When I choose my Logitech Brio as my webcam, it is blank black screen and sometimes shows a distorted image with green noise all over. When I switch my camera to the built-in FaceTime camera of macbook, it works perfectly fine. I have uninstalled, reinstalled the app, I have restarted the machine many times, I have installed Logitech G-Hub software and LogiTune software to control the webcam. webcam works fine in those software. Webcam is not working for the Zoom workpace app.
For over 2 years, this same webcam worked perfectly fine on this same laptop with zoom until about a few weeks ago. I am not 100% sure of this obseration... but I think the trouble started when I upgraded to Zoom Workplace app on my MacBook Pro.
How do I make the Brio webcam work on my Zoom meetings? Please help.
regards
Raj