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My Logitech Brio webcam recently stopped working. It does not work only on Zoom.

rajk
Listener

Hi there

Need your help urgently. My Logitech Brio webcam recently stopped working. It does not work only on Zoom. I use a MacBok Pro on MacOS Sonoma 14.4.1 on 16 GB RAM. When I choose my Logitech Brio as my webcam, it is blank black screen and sometimes shows a distorted image with green noise all over. When I switch my camera to the built-in FaceTime camera of macbook, it works perfectly fine. I have uninstalled, reinstalled the app, I have restarted the machine many times, I have installed Logitech G-Hub software and LogiTune software to control the webcam. webcam works fine in those software. Webcam is not working for the Zoom workpace app.

 

For over 2 years, this same webcam worked perfectly fine on this same laptop with zoom until about a few weeks ago.  I am not 100% sure of this obseration... but I think the trouble started when I upgraded to Zoom Workplace app on my MacBook Pro.

 

How do I make the Brio webcam work on my Zoom meetings? Please help. 

 

regards

Raj

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