cancel
Showing results for 
Search instead for 
Did you mean: 

My Account Profile--it lists my client's name rather than my own

SM2
Listener

Help!   I signed in to my account (basic plan) using my email & password.  

And when I click the  "Account Profile,"  tab, it lists a client's information. 

But, when I click on "Profile,"  my own information is there.

I did not take steps to link my account with any other Zoom account.

 

Thank you in advance for any insight.

 

1 REPLY 1

colegs
Community Champion | Zoom Employee
Community Champion | Zoom Employee

SM2,

 

Sorry for the delay in responding.  Is this problem still occurring?  If so, are you able to go into the Account Profile, click on the edit link in the upper right and change the profile information?