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Zoom AI Companion2023-04-17 11:39 AM
2023-04-17 12:48 PM
Hi @SheilaGazlay , Welcome to the Zoom Community and thank you for posting for the first time!
I'm sorry to hear that you had to reinstall the application. My initial thought was that you may have signed in to a different Zoom account than the one you are currently using. I also believe it may be some bad app cache, in which case uninstalling and reinstalling the Zoom desktop client might do the trick.
I'm glad you have it working now! Please always feel free to use the community for any troubleshooting, tip&tricks, or use cases with Zoom. We are happy to have you here!
Carla,
Zoom Community Team
Please click Accept as Solution if you found this reply helpful. Thank you!